Tapestry Applications Analyst

Tapestry Applications Analyst

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you require an accommodation in using our website for a search or application, please contact our Employee Services Department at View email address on click.appcast.io or View phone number on click.appcast.io.

We are looking for candidates who are Epic Tapestry Certified (provider contracts) or Accredited and have the following experience:

• Vendor, Place of Service (POS), Provider Configuration (aka Triplets)
• Network configuration, if possible

The need would be for 3-6 months for 3-5 resources most likely.

Position Summary

The Tapestry Applications Analyst is responsible for designing, implementing, and maintaining Tapestry and the related suite of applications within the organization. To do this, the Analyst works closely with Health Plans operational staff and stakeholders by providing a customer-centric experience. Also acting as a communication hub, this position coordinates the information technology activities for their assigned areas based on user requirements.

Primary Accountabilities

1. Understands user workflows, core functions, and processes of the supported business area which may include claims, enrollment, medical management, provider, customer service and data.

2. Designs, configures, tests, troubleshoots and maintains programs/applications.

3. Apply detailed knowledge of system functionality to implement new applications and modules.

4. Document business requirements, current and future state workflows, and any custom builds as appropriate.

5. Coordinate and participate in all testing phases of associated applications during implementations and upgrades.

6. Research and resolve issues with external and internal resources as needed.

7. Provide support during go-live events, including during standard off-hours support times.

8. Lead small and medium-sized projects with minimal managerial oversight. Develop key project management tools, including project plans, issues logs, testing plans, and go-live events.

9. Responsible for ongoing on-call duties for incidents outside of business hours.

10. Participate in cross-training for personal development and to ensure adequate secondary coverage on all applications.

Minimum Qualifications

• Education: Associate's degree

• Licensure: None

• Certification: Epic Certified within six months of hire.

• Work Experience: Two years in healthcare or one year of experience supporting technology systems.

Work Experience in lieu of Education: Four years in healthcare or supporting technology systems.

• Knowledge/Skills/Abilities:

o Proficient in Microsoft Office – Outlook, Word, Excel, PowerPoint.

o Ability to work autonomously with minimal supervision.

o Strong critical thinking skills.

o Strong communication skills and professional presence.

o Ability to maintain composure in stressful environment.

Preferred Qualifications

• Education: Bachelor's degree in a relevant field.

• Licensure: No additional

• Certification: No additional

• Work Experience: Experience in healthcare, specifically areas in claims, enrollment, medical management, provider, customer service or data.

Physical Requirements

• Majority of time involves sitting or standing; occasional walking, bending, stooping.

• Long periods of computer time or at workstation.

• Light work that may include lifting or moving objects up to 20 pounds with or without assistance.

• May be exposed to inside environments with varied temperatures, air quality, lighting and/or low to moderate noise.

• Communicating with others to exchange information.

• Visual acuity and hand-eye coordination to perform tasks.

• Workspace may vary from open to confined; on site or remote.

• May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.