Teller

Teller – University OaksLocation: 121 University Oaks Blvd, Round Rock, TX, 78665 | Schedule: Monday–Friday, 8:00am-5:45PM and rotating Saturdays: 8:45am-12:15pm | Starting Pay: $41,600 per year | FLSA Status: NonexemptAt Austin Telco Federal Credit Union, we're dedicated to making a positive impact on our members, our community, and each other. If you're someone who enjoys helping people, has a knack for numbers and technology, and is looking for a role with real purpose, our Teller position could be your next great opportunity. Come grow with us and make a difference every day.What You'll DoMember Service & TransactionsProvide accurate, courteous, and prompt service to members in person and by phoneAssist members with account inquiries, balances, and general informationProcess deposits, withdrawals, payments, cash advances, and other account transactionsIssue teller checks, cashier checks, and other member-requested itemsBalance your cash drawer daily and maintain transaction accuracyAccount SupportOpen new accounts for existing members, ensuring full disclosure of products and feesClose accounts following proper procedures and verificationMonitor for potential check and identity scams to protect members and the credit unionBranch OperationsSupport branch management and assist with coin counter transactionsComplete assigned training sessions and stay current on policies and proceduresMaintain professionalism, confidentiality, and compliance with all credit union policiesProvide support at nearby branch locations when business needs require itRequirementsWhat You BringHigh school diploma or equivalent required6+ months of experience in customer service, cash handling, or bankingStrong attention to detail and accuracy in financial transactionsExcellent verbal and written communication skillsAbility to work effectively in a team-oriented, fast-paced environmentBasic proficiency with computers and office software; experience with financial systems a plusProfessional demeanor and a commitment to providing exceptional member serviceWillingness to learn and adapt to new systems, procedures, and member needsFlexibility to work at nearby branches as neededPreferred ExperiencePrior credit union or financial institution experienceExperience with Symitar/Episys or similar financial systemsWhy You'll Love Working Here: We're more than a credit union — we're a community. At Austin Telco, you'll find a supportive culture, opportunities for growth, and a mission-driven team that puts people first.Comprehensive Benefits: Medical, dental, vision, disability, and life insurance, plus optional coverage for critical illness, legal support, and morePaid Time Off: Federal holidays, vacation, sick leave, and special paid days for birthdays, work anniversaries, and other milestonesRetirement Plans: 401(k) with company match and a pension planCommunity Engagement: Volunteer opportunities and credit union-sponsored eventsA supportive, mission-driven culture that values respect, empathy, service, integrity, and cooperationAdditional RequirementsGood credit standing (verified prior to interview)Successful background check and drug screening upon offerEqual Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.