Senior Business Analyst

To enhance user experience for web-based applications, the full-time Senior Business Analyst - Web Portals will partner with stakeholders to define processes and requirements, lead complex initiatives, and provide production support while working remotely. Key responsibilities Define and document processes and software requirements for technology initiatives in collaboration with business teams Serve as the primary liaison between business teams, development teams, and vendors to ensure alignment throughout project delivery Lead requirements definition and solution shaping for complex, cross-functional initiatives while adhering to change management standards Required qualifications Bachelor's degree with 4+ years of advanced experience in supporting web-based applications, or equivalent experience with an associate degree or high school diploma Experience with Epic software applications, including MyChart and TapestryLink Proficiency in software configuration, functional and user acceptance testing, and understanding of the software development life cycle In-depth knowledge of business areas and their integration within the company Proficiency with business analysis tools such as MS Office, SQL, ServiceNow, Visio, Jira, and Confluence