National Strategic Account Manager - South Central
JCB North America
Strategic Account Manager
80 years and countless innovations later, JCB is the world's largest privately-owned manufacturer of construction and agricultural equipment. At 23 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including telescopic handlers, backhoe loaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, access aerial work platforms, rough terrain forklifts, and tractors.
JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity.
At JCB, we stand behind our products – and our name.
Position Purpose
This role is responsible for driving the growth and development of JCB's strategic account portfolio across the South-Central region (Texas, Louisiana, Oklahoma, and Kansas). The Strategic Account Manager will play a critical role in expanding market share, penetrating key national and regional accounts, and strengthening long-term customer partnerships.
This individual will operate as a trusted advisor to customers, leveraging deep industry knowledge and a consultative sales approach to deliver value-driven solutions across JCB's full product portfolio. The role requires a balance of hunter (new business development) and farmer (account growth and retention) capabilities, with a focus on enterprise-level relationships and revenue expansion. The territory for this position is in the South-Central territory: Texas, Louisiana, Oklahoma, and Kansas.
Major Tasks, Responsibilities & Key Accountabilities
- Develop and execute a strategic account plan to drive revenue growth and increase JCB's market share within assigned territory
- Identify, target, and secure high-value national and regional accounts, with a focus on large contractors and enterprise customers
- Build and maintain strong relationships with C-level executives, key decision-makers, and influencers within target organizations
- Serve as a primary point of contact for major accounts, ensuring alignment between customer needs and JCB's solutions
- Drive sales across the full JCB product portfolio, positioning solutions to meet customer operational and financial objectives
- Lead complex end-to-end sales cycles, including prospecting, solution development, negotiation, and contract closure
- Collaborate with internal stakeholders (Dealer Sales, Marketing, Service, Operations) to deliver integrated customer solutions
- Analyze market trends, customer performance, and competitive landscape to identify growth opportunities and risks
- Develop and maintain accurate forecasting, pipeline management, and reporting to senior leadership
- Achieve and exceed quarterly and annual revenue targets
- Drive continuous improvement in account performance, customer satisfaction, and profitability
- Provide strategic input into major account planning and pipeline development
- Maintain deep, current knowledge of JCB products, industry trends, and customer business drivers
Minimum Qualifications
- Bachelor's degree in Business, Marketing, or related field
- 8+ years of experience in strategic account management, enterprise sales, or business development within construction equipment, heavy equipment, or related industries
- Proven experience managing and growing large, complex accounts or national contractor relationships
- Demonstrated track record of meeting or exceeding revenue targets and driving market growth
- Strong experience managing full sales cycles (prospecting through close)
- Exceptional relationship-building and influencing skills, particularly at senior/executive levels
- Strong business acumen with ability to understand customer operations, financial drivers, and KPIs
Knowledge, Skills, Abilities & Competencies
- Experience selling within construction equipment, heavy machinery, or industrial markets
- Established network and relationships with national or regional contractors
- Experience working within a dealer network model
Job Conditions
- Both office environment and occasionally manufacturing/factory environment
- Subject to noise and temperature changes
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to:
- Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
- The employee is occasionally required to stand and walk.
- The employee must frequently lift and/or move up to 10 pounds.
- Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.
JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.
JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at
Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
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