Human Resources Coordinator

Salary : $47,715.20 Annually
Location : 7105 Whitley Road, Watauga, TX 76148
Job Type: Full Time
Job Number: HR 00-103-08-2026
Department: Human Resources
Opening Date: 08/04/2026


Summary of Position
Under the direct supervision of the Director of Human Resources & Civil Service, provides front-line customer service and administrative support for Human Resources functions. Coordinates assigned programs and activities related to employee engagement, wellness, safety, workers' compensation, training, onboarding, employee recognition, and Civil Service processes. Provides assistance to employees, applicants, supervisors, and the public while maintaining confidentiality and handling sensitive personnel information.

Essential Duties and Responsibilities

• Provides front-line customer service to employees, applicants, and members of the public.
• Coordinates all Employee Engagement, Wellness, and employee-related events, including communication, preparations, and scheduling.
• Maintains records and tracks Workers' Compensation injuries, claims, medical appointments, restrictions, and follow-up activities; communicates applicable updates to employees, supervisors, and management in accordance with established procedures.
• Coordinates the modified duty process with employees, departments, medical providers, and other applicable parties in accordance with established City procedures and medical restrictions.
• Coordinates monthly safety training and all Safety Incentive Program initiatives.
• Assists HR department with maintaining Safety Manual, revisions, additions, and changes.
• Coordinates the quarterly New Employee Group Orientation.
• Assists with the preparation, administration, and coordination of Civil Service promotional and entry-level examinations, including examination-day support.
• Assists with preparation for Civil Service Commission meetings, including agenda materials, meeting documentation, and minutes.
• Assists with the preparation of the new hire onboarding process for employees.
• Assists employees with payroll action forms for changes needed with payroll.
• Assists employees with benefit questions, data maintenance, and employee change forms.
• Responds to routine information requests and employment verification requests and assists with the coordination and processing of Public Information Act requests in accordance with applicable laws and City procedures.
• Assists with posting and applicant tracking for Police and Fire positions, and candidate communications throughout and after the testing process.
• Assists with employee recognition programs, including referral programs and annual awards program.
• Maintains departmental supplies and submits all required documentation related to departmental purchasing.
• Assists with administration and maintenance of the HR website and portal, online forms, and electronic personnel and medical records in accordance with applicable confidentiality and records retention requirements.
• Schedules, assigns, coordinates communications, and tracks all compliance training for city employees.
• Updates and tracks Vehicle accident log, assists with preparation for vehicle accident review board and updates needed to safety manual.
• Collects and compiles data for survey requests and survey responses.
• Performs records retention by scanning permanent documents and preparing documents for destruction in accordance with the records retention schedule.
• Administers the monthly employee spotlight program.
• May perform other duties assigned and assist with special projects as needed.

HIPAA Compliance Statement

All employees who have access to health information whose confidentiality is protected by the HIPAA Privacy Rule must have an understanding and knowledge of the Privacy Rule that corresponds to their job responsibilities. Employees who violate the requirements of the HIPAA Privacy Rule will be subject to discipline, up to and including termination.
SCOPE OF SUPERVISION

• Works under the direct supervision of the Human Resources & Civil Service Director.

Minimum Qualifications


Education, Training and Experience Guidelines
Associate's Degree and two (2) years of experience in human resource administration that demonstrates the ability to effectively communicate with the public and process materials of a confidential and sensitive nature with professionalism is required.


Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements.
Knowledge, Skills and Abilities

Knowledge of:

• City organization, operations, policies and procedures.
• Applicable federal, state, and local employment laws, regulations, and administrative requirements.
• Principles, practices, policies, and best practices of human resources administration
• Principles and practices of effective customer service.
• Principles and practices of conflict management.
• Applicable local, state and federal laws, regulations and guidelines.
• Texas Local Government Code provisions applicable to municipal employment and personnel administration.
• Applicable policies, procedures and regulations covering specific areas of assignment.
• Computers and Microsoft Office applications (i.e. Outlook, Word, and Excel).
• Graphic design and digital communication tools, including Canva and website content management systems.

Skill in:

• Maintaining accurate records and tracking multiple projects, deadlines, and assignments.
• Organizing and prioritizing work while managing multiple competing deadlines.
• Handling confidential, sensitive, and protected information with discretion.
• Exercising sound judgment and maintaining professionalism when handling employee concerns.
• Interpreting and applying established policies, procedures, and regulations.
• Communicating effectively both verbally and in writing.
• Establishing and maintaining effective working relationships with employees, supervisors, department directors, applicants, vendors, and external agencies.

AND CERTIFICATION REQUIREMENTS
Notary Public certification, or ability to obtain within six (6) months of employment. Human Resources certification is preferred. Prefer and HR certification.
Applicant must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

Work is performed in an office work environment. May be required to lift and carry items weighing up to 25 pounds.
EMPLOYEE BENEFITS
Full Time
The City of Watauga offers a variety of employment benefits to all regular full time employees.


SALARY AND RETIREMENT
SALARY

Salary ranges are designed to be competitive with area industries and municipalities.
SOCIAL SECURITY

The City of Watauga is a non-participating agency.
TEXAS MUNICIPAL RETIREMENT SYSTEM

Regular full-time employee's tax-deferred contribution into the pension fund is 7% of gross wages. The City matches this contribution on a 2 to 1 ratio. Vested after 5 years. Employees are eligible to retire with 20 years of service.


MEDICARE

Employees are required to contribute 1.45% of their pay for Medicare insurance.
LONGEVITY PAY

Full-time employees who have been employed for one (1) year are eligible to receive longevity pay. Eligible employees will receive twelve dollars ($12) for each month they have been employed, and this is distributed as a lump sum in the month of December.
TUITION REIMBURSEMENT

The city will reimburse eligible employees for a portion of the cost of tuition. Conditions and restrictions do apply.
LEAVE
HOLIDAYS

Thirteen (13) holidays including New Year's Day, President's Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Friday after Thanksgiving, Christmas Eve Day, Christmas Day, 2 Personal Days and Birthday Holiday.

VACATION

Employees begin accruing vacation leave when hired but are unable to use it until after successfully completing their 6 month probationary period. Full-time Employee's vacation leave accrual rates are based on length of service. Vacation leave during the 1st and 2nd year is 80 hours annually. Vacation leave during the 3rd and 4th year is 120 hours annually. Vacation leave after the completion of five to 10 years of service is 128 hours annually. Vacation leave after the completion of ten years of service is 168 hours annually.


SICK LEAVE

Sick leave is accrued at 10 hours per month for a total of 120 hours per year for regular Full time employees

HEALTHCARE

MEDICAL INSURANCE

All regular full-time employees are eligible for medical, dental and vision insurance. Family coverage is available by payroll deductions at reduced group rates. Retirees are also eligible for coverage.

HEALTH SAVINGS ACCOUNT

The City of Watauga offers Health Savings Accounts (HSAs) to employees who have elected a High Deductible Health Plan. Employees can deposit money to their HSA through payroll deductions on an income tax free basis. Employees own their HSA and the money can roll over every year if not used. The account is theirs and they will keep it even if they leave the City. Employees will be issued a debit MasterCard, which can be used to pay for medical expenses, prescriptions and other qualifying items

INCOME PROTECTION

LIFE INSURANCE

The City presently has a group life insurance program under which regular full-time City employees are eligible for a minimum of $20,000 or 1X the annual salary to a maximum of $100,000 at no cost to them. Accidental Death and Dismemberment insurance is also provided at no cost to regular full-time employees for the same coverage.
VOLUNTARY LIFE INSURANCE

Voluntary Term Life Insurance is available in increments of $10,000 to a maximum of $300,000. Coverage is available for spouses under age 70 in increments of $5,000 to $150,000 not to exceed 50% of your amount. Children of covered employees can have $10,000. This coverage is guaranteed at the initial offering up to $150,000 for employees under age 60, $30,000 for spouses under age 60 and $10,000 for children. If you apply at a later date or for amounts over the Guaranteed Issue you need to complete a medical questionnaire and could be declined for coverage. Cost will depend on the employee's and spouse's age and coverage amount. You also have the option to add AD&D coverage to your Life Insurance. AD&D coverage to employee and spouse voluntary life insurance. The amount must match the amount of supplemental life insurance. (Cost $0.03 per thousand)
LONG TERM DISABILITY

All regular full-time employees have long term disability coverage, which is provided at the City's expense. The long-term disability plan provides financial protection for regular full-time employees by paying a portion of the employee's income (up to 50% of monthly earnings to a maximum benefit of $5,000 per month).
MILITARY LEAVE

Regular employees are allowed (15) days per year.
WORKERS COMPENSATION

Employees may receive up to three months of salary continuation due to an on-the-job injury

VOLUNTARY SUPPLEMENTAL BENEFITS


Group rates are offered for supplemental insurance plans including Accident, Cancer, Critical Illness, Hospital Indemnity, Medical Transportation, Permanent Life Insurance, Pet Insurance, Legal and Identity Theft, and Short Term Disability coverage. These are voluntary plans paid for by the employee.
OTHER BENEFITS

EMPLOYEE ASSISTANCE PROGRAM (EAP)

The Employee Assistance Program (EAP) is a benefit available for employees and their dependents to be used for confidential counseling.

SERVICE AWARDS

Employees receive service awards for every five years of service.

DIRECT DEPOSIT

The City of Watauga is a direct deposit City. The City offers the ability to deposit employees' paychecks into 6 different accounts, if desired.
WATAUGA RECREATION CENTER

Employee membership is free.