Guest Service Attendant

Description:
Guest Service Attendant


Job Description:
• Provide Legendary Service to guests in the dining room by being the ambassador to the kiosk ordering system.

Essential Functions:
• Greet every guest with a smile, greeting and to help direct them to kiosk ordering
• Guide guests by being the subject matter expert for all kiosk functions.
• Assist kiosk guests with: Guest rewards, ordering, payments, number cards, beverage service, receipt printing, dine in/to go order fulfillment.
• Beverage service for kiosk guests
• Assist SA with guest needs, food running, pre-bussing when there are no guests in the Kiosk queue
• Cleans, stock and maintain the kiosk area
• Kiosk receipt paper changing
• Sampling to guests entering the cafe
• Smile, friendly, takes appropriate action to guest requests
• Supports and promotes company initiatives


Secondary Functions:
• Assist SA with guest needs, food running, pre-bussing when there are no guests in the Kiosk queue
• Maintain package goods displays.
• Restock Grab and Go and Beverage displays
• Cleans and maintains condiment station and dining room.
• Sweep and maintain dining room
• Bus and clean tables
• Additional duties as required

Requirements:
Hours:
• Low Volume/Limited - 8:00-2:00 (Based on Volume - key times are cafe peak times)
• Med - High Volume AM & PM (Based on Volume - key times are cafe peak times)