Customer Service Specialist
$60kOctopi Brewing - Part of Asahi Beer USA
Customer Service Specialist
You Keep Our Supply Chain Running Smoothly, One Order at a Time
Asahi Beer USA is a premium beverage business built around expanding brands like Asahi Super Dry and Twisted Shotz, backed by the global scale of Asahi Group Holdings and the production expertise of Octopi Brewing here in Wisconsin. Our Customer Service & Supply Chain team is the connective tissue between our brewery and our customers keeping orders, complaints, and accounts moving without a hitch.
We're looking for a Customer Service Specialist to support our Supply Chain Manager in keeping the end-to-end process from brewery to customer running smoothly across our assigned states. You'll be the point person for order accuracy, complaint resolution, and strong customer relationships, with visibility into both supply chain and international distribution processes.
A front-row seat to how our supply chain actually works, from production through delivery
Real ownership over customer relationships and problem-solving, not just order entry
Room to suggest and help implement process improvements your ideas can actually change how things run
Support a smooth, end-to-end supply chain process between the brewery and our customers
Receive, process, and confirm customer orders accurately and on time
Manage complaint intake, resolution, and customer follow-up
Oversee the complete process for beer and returnables
Support reconciliation of customer accounts with breweries and Finance
Build and maintain positive, lasting customer relationships
Help identify and implement improvements to supply chain and customer service processes
University education and/or relevant trade experience
At least 1 year of experience in a transport, logistics, or sales operations role
General knowledge of the ordering process, and delivery and payment terms
Familiarity with supply chain concepts production, warehousing, and distribution
Proficiency with MS Office (Outlook, Excel, Word)
Fluent in English
Familiarity with international logistics/distribution terminology
Experience with SAP or other ERP business process systems
A second language
Medical, dental, and vision coverage effective the 1st of the month after 30 days
Company-paid life, short-term, and long-term disability insurance
401(k) eligible after 3 months, with company match 100% up to 3%, 50% on the next 2%
120 hours of PTO annually, with accrual that grows the longer you're here
9 paid holidays (if they fall on your scheduled workday)
A free beer after shift, because you earned it
Salary: $60,000/year
Schedule: MondayFriday, core office hours, 8:00am5:00pm
Full-time
Octopi Brewing - Part of Asahi Beer USA$18.3 per hour
...Starting Pay: $18.30/hr OR based on relevant experience This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams...SuggestedPart timeFor contractorsWork experience placementAfternoon shift$19 per hour
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin‑Williams products, and recommend the right solutions. They are also expected to promptly resolve customer concerns and ensure maximum...SuggestedFull timeFor contractorsWork experience placementAfternoon shift$19.3 per hour
...Starting Pay: $19.30/hr OR based on relevant experience This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams...SuggestedFull timeContract workFor contractorsWork experience placementLocal areaAfternoon shiftSherwin-Williams
Madison, WI1 day ago- ...and timely quotes. Serves as the primary point of contact for customer inquiries and creates a positive customer experience. Flexible... ...Requirements Two years of experience in customer service. Prior experience in a manufacturing environment and/or quoting...SuggestedWork at officeFlexible hours
Mayville Engineering Company, Inc.
Waunakee, WI1 day ago - ...Customer Service Specialist Be part of a growing and prospering company as a Customer Service Specialist. Auxiant is a third party administrator of self-funded employee benefit plans with offices in Cedar Rapids, IA, Madison and Milwaukee, WI. Auxiant is a fast-growing...SuggestedCasual workWork at officeRemote workFlexible hours
- ...Remote Customer Service Specialist At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every...Remote jobHourly pay
$15 - $17.5 per hour
Customer Experience Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register,... ...customers with courteous, fair, friendly, and efficient checkout service. Engages customers and patients by greeting them and offering...Hourly payWork experience placementSeasonal workLocal areaFlexible hoursShift workAfternoon shift- Universal Presentation Concepts (UPC) is seeking a Customer Service Associate to be the frontline contact for external customers, handling product, order, shipping, and service information. The role emphasizes friendly, professional communication with customers and staff...Work at office
- ...Remote Customer Service Representative This position, working with a limited degree of supervision, serves on the Participant Service Center a call center supporting participants of retirement plans. This position serves as a Subject Matter Expert (SME) on Operations...Work experience placementRemote work
- ...Description Job Description About the Role: Gorilla Movers of Wisconsin Inc is looking for an enthusiastic and dependable Customer Service Specialist to join our team in Sun Prairie, WI! In this role, you'll be the friendly first point of contact for our customers,...
Gorilla Movers of Wisconsin Inc.
Sun Prairie, WI7 days ago $19 per hour
...Store 3504 and Waunakee Store 7641 This role is Full Time Pay starts at $19.00 OR based on relevant experience Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams...Full timeContract workFor contractorsWork experience placementLocal areaAfternoon shiftSherwin-Williams
Middleton, WI8 days ago$19.3 per hour
...experience This position works closely with commercial paint customers to determine their needs, answer their questions about... ...products, and recommend the right solutions. Branch Customer Service Specialists are also expected to promptly resolve any customer concerns...Full timeContract workFor contractorsWork experience placementLocal areaAfternoon shiftSherwin-Williams
Madison, WI8 days ago- MCI is seeking a Full-Time Customer Service Representative to provide exceptional support remotely across the United States. You will handle inquiries by phone, email, or chat, and deliver friendly, professional service while maintaining accurate records. Ideal candidates...Remote jobFull time
- ...goals. A Restaurant Supervisor will assist in the planning and management at Dunkin' - Waunakee in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Applicants for this role should...Full timePart timeCurrently hiringImmediate startShift work
Dunkin' - Waunakee
Waunakee, WI2 days ago $23.21 per hour
...Job Description Position Title: Customer Experience Representative Wage: $23.21/hour... ...QPS Employment Group is a full-service staffing firm comprised of dedicated and... ...leading employers - Dedicated placement specialists who will guide you through every step of...Immediate startMonday to FridayShift workDay shiftQPS Employment Group
Waunakee, WI4 days ago$23.21 per hour
...Customer Service Representative (Technical Order Processing) Location: Madison, WI Pay Rate: $23.21/hour Position Type: Contract-to-Hire (4-6 Months) Schedule: Full-Time About the Opportunity A growing manufacturing and industrial solutions organization...Permanent employmentFull timeContract workTemporary workCasual workWork at officeFlexible hoursTEKsystems
Waunakee, WI1 day ago- Dunkin' - Waunakee is looking for a full time or part time Store Supervisor for our location in Waunakee, WI. As a Store Manager, you will assist the General Manager in managing the operations and staff on a day to day basis, including the execution of all company policies...Full timePart timeLocal areaImmediate start
Dunkin' - Waunakee
Waunakee, WI2 days ago - ...Employee Assistance Program On the Job Training & Certification Teammate Recognition Program DUTIES AND RESPONSIBILITIES: CUSTOMER SERVICE Greet patients and customers Answer the telephone in a professional manner Book appointments accurately Other duties as assigned...Hourly payWork at officeRelocation packageNight shiftWeekend workAfternoon shift
- Dollar Tree in Waunakee, Wisconsin seeks a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions at the register, keep the store stocked, and maintain a clean, safe environment. The role requires strong communication...
- ...of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targets... ...products at your fingertips - the latest devices and personalized services that bring friends, families and communities closer together....Hourly payTemporary workLocal areaFlexible hours
AT&T
Dane, WI21 hours ago - ...of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targets... ...products at your fingertips - the latest devices and personalized services that bring friends, families and communities closer together....Hourly payTemporary workLocal areaFlexible hours
AT&T
Dane, WI21 hours ago $19.3 per hour
...experience This position works closely with commercial paint customers to determine their needs, answer their questions about... ...products, and recommend the right solutions. Branch Customer Service Specialists are also expected to promptly resolve any customer concerns...Hourly payFull timeFor contractorsWork experience placementRelocation packageAfternoon shift$19.3 per hour
...experience This position works closely with commercial paint customers to determine their needs, answer their questions about... ...products, and recommend the right solutions. Branch Customer Service Specialists are also expected to promptly resolve any customer concerns...Full timeContract workFor contractorsWork experience placementLocal areaAfternoon shift- ...contractor in the United States comes with many perks. The Company has a commitment to excellence that extends beyond our outstanding customer satisfaction ratings and numerous safety awards. The Company extends this commitment by passing a significant amount of profits...For contractorsSummer workWork at officeFlexible hours
J. F. Ahern
Waunakee, WI3 days ago - ...by example and support your team in delivering top-notch guest service - Keep operations running smoothly - prepping food, managing inventory... ...- A team-first mindset and a passion for great coffee and customer service - Must be at least 18 years of age - You're fluent in...Flexible hoursShift workEarly shift
Dunkin/Baskin - West Bend
Waunakee, WI21 hours ago $23.47 - $38.62 per hour
...Role Overview USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. This role ensures the smooth distribution of mail while offering professional customer support. USPS provides training to help you succeed in this role. Position...Hourly payPostal Jobs Resource
Dane, WImore than 2 months ago$23.47 - $38.62 per hour
...Responsibilities Delivering Mail : Deliver mail and packages to homes and businesses on assigned routes Customer Assistance : Help customers with postal inquiries and service requests Sorting Mail : Organize and prepare mail by size, shape, and route for accurate delivery...Hourly payPostal Jobs Resource
Dane, WImore than 2 months ago$23.47 - $38.62 per hour
...involves delivering and collecting mail while interacting with customers along the route. USPS offers training to prepare you for success... ...: Deliver and collect mail on assigned routes Customer Service : Assist customers with postal needs and inquiries Administrative...Hourly payPostal Jobs Resource
Dane, WImore than 2 months ago- ...Marvin is seeking a Product Support Specialist to join our Customer Service & Support team in Wisconsin. You’ll help customers, dealers, and internal partners with technical questions and issues related to our premium windows, doors, and skylights, ensuring accurate resolutions...
Marvin
Madison, WI4 days ago - ...supplier of building materials, value-added components and building services to the professional market. The #1 name in our industry, we... ...combination of education and experience. COMPETENCIES Customer service skills Good verbal and written communication skills...Work at office
Builders FirstSource
Waunakee, WI7 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Specialist. Be the first to apply!
- hospital customer service representative Waunakee, WI
- customer service representative data entry Waunakee, WI
- client service specialist Waunakee, WI
- customer success specialist Waunakee, WI
- service agent Waunakee, WI
- e-commerce customer service representative Waunakee, WI
- customer advisor Waunakee, WI
- employee relations assistant Waunakee, WI
- customer associate Waunakee, WI
- customer relations specialist Waunakee, WI