Customer Service Specialist
$60kOctopi Brewing - Part of Asahi Beer USA
Customer Service Specialist
You Keep Our Supply Chain Running Smoothly, One Order at a Time
Asahi Beer USA is a premium beverage business built around expanding brands like Asahi Super Dry and Twisted Shotz, backed by the global scale of Asahi Group Holdings and the production expertise of Octopi Brewing here in Wisconsin. Our Customer Service & Supply Chain team is the connective tissue between our brewery and our customers keeping orders, complaints, and accounts moving without a hitch.
We're looking for a Customer Service Specialist to support our Supply Chain Manager in keeping the end-to-end process from brewery to customer running smoothly across our assigned states. You'll be the point person for order accuracy, complaint resolution, and strong customer relationships, with visibility into both supply chain and international distribution processes.
A front-row seat to how our supply chain actually works, from production through delivery
Real ownership over customer relationships and problem-solving, not just order entry
Room to suggest and help implement process improvements your ideas can actually change how things run
Support a smooth, end-to-end supply chain process between the brewery and our customers
Receive, process, and confirm customer orders accurately and on time
Manage complaint intake, resolution, and customer follow-up
Oversee the complete process for beer and returnables
Support reconciliation of customer accounts with breweries and Finance
Build and maintain positive, lasting customer relationships
Help identify and implement improvements to supply chain and customer service processes
University education and/or relevant trade experience
At least 1 year of experience in a transport, logistics, or sales operations role
General knowledge of the ordering process, and delivery and payment terms
Familiarity with supply chain concepts production, warehousing, and distribution
Proficiency with MS Office (Outlook, Excel, Word)
Fluent in English
Familiarity with international logistics/distribution terminology
Experience with SAP or other ERP business process systems
A second language
Medical, dental, and vision coverage effective the 1st of the month after 30 days
Company-paid life, short-term, and long-term disability insurance
401(k) eligible after 3 months, with company match 100% up to 3%, 50% on the next 2%
120 hours of PTO annually, with accrual that grows the longer you're here
9 paid holidays (if they fall on your scheduled workday)
A free beer after shift, because you earned it
Salary: $60,000/year
Schedule: MondayFriday, core office hours, 8:00am5:00pm
Full-time
Octopi Brewing - Part of Asahi Beer USA$18.3 per hour
...Starting Pay: $18.30/hr OR based on relevant experience This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams...SuggestedPart timeFor contractorsWork experience placementAfternoon shift$16 - $17 per hour
At Crew Carwash, our Purpose is to “Create Smiles and Lifetime Customers.” As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work and achieve your full potential! What you’ll do at Crew: Smile! •...SuggestedHourly payDaily paidFull timePart timeWork experience placementImmediate start10 hours per weekFlexible hoursCrew Carwash
Waunakee, WI2 days ago- ...apply} Application Deadline: {closing_date} 911 call-taking services commonly operate 24 hours a day. Depending on staffing needs,... ...require a high school diploma or recognized equivalent. Previous customer service, telephone support, or public safety experience may be...SuggestedNight shiftRotating shift
Regional 911 Intake Solutions
Dane, WI8 days ago - ...Assistance Program ~ On the Job Training & Certification ~ Teammate Recognition Program Duties and Responsibilities Customer Service • Greet patients and customers • Answer the telephone in a professional manner • Book appointments accurately • Other...SuggestedHourly payWork at officeNight shiftWeekend workAfternoon shift
Shopko Optical
Waunakee, WI4 days ago - ...goals. A Restaurant Supervisor will assist in the planning and management at Dunkin' - Waunakee in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Applicants for this role should...SuggestedFull timePart timeCurrently hiringImmediate startShift work
Dunkin' - Waunakee
Waunakee, WI3 days ago - ...Description Job Description About the Role: Gorilla Movers of Wisconsin Inc is looking for an enthusiastic and dependable Customer Service Specialist to join our team in Sun Prairie, WI! In this role, you'll be the friendly first point of contact for our customers,...
Gorilla Movers of Wisconsin Inc.
Sun Prairie, WI28 days ago - Dunkin' - Waunakee is looking for a full time or part time Store Supervisor for our location in Waunakee, WI. As a Store Manager, you will assist the General Manager in managing the operations and staff on a day to day basis, including the execution of all company policies...Full timePart timeLocal areaImmediate start
Dunkin' - Waunakee
Waunakee, WI3 days ago $19 per hour
...Starting Pay: $19.00/hr OR based on relevant experience This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams...Full timeFor contractorsWork experience placementAfternoon shift$19 per hour
...Starting Pay: $19.00/hr OR based on relevant experience This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams...Full timeContract workFor contractorsWork experience placementLocal areaAfternoon shift- Section 1: Position Summary The Compliance Servicing Specialist position is primarily responsible for providing front-line call center and operational... ...Strong written and oral communication skills Demonstrated customer service skills Proven ability to use effective listening...Work experience placementBank staffSecond job
- ...Client Service Specialist Join Our Team at Kesslers Diamonds! Location: Madison, WI Job Type: Full-Time At Kesslers Diamonds, we're more... ...environment and enjoy going the extra mile for customers, we want to meet you! What You'll Do As a Client Service...Full timeWork at officeImmediate start
- MCI is seeking a Full-Time Customer Service Representative to provide exceptional support remotely across the United States. You will handle inquiries by phone, email, or chat, and deliver friendly, professional service while maintaining accurate records. Ideal candidates...Remote jobFull time
$23.21 per hour
...Job Description Position Title: Customer Experience Representative Wage: $23.21/hour... ...QPS Employment Group is a full-service staffing firm comprised of dedicated and... ...leading employers - Dedicated placement specialists who will guide you through every step of...Immediate startMonday to FridayShift workDay shiftQPS Employment Group
Waunakee, WI22 hours ago- ...As a Customer Service Counter Associate , you keep the store connected as a reliable source for information and support. In this fast-paced department, you'll have the opportunity to impact several areas of our store services. WHAT YOU'LL DO: Own the customer...Work from homeWeekend workDay shiftAfternoon shift
Von Maur
Dane, WI8 days ago - ...Remote Customer Service Specialist At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every...Remote jobHourly pay
$65k
Crafting Brighter Futures for Businesses & Families across the USAt the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.Role Overview:As a Benefits Representative...Full timeFlexible hours- ...of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targets... ...products at your fingertips - the latest devices and personalized services that bring friends, families and communities closer together....Hourly payTemporary workLocal areaFlexible hours
AT&T
Dane, WI4 days ago - ...of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targets... ...products at your fingertips - the latest devices and personalized services that bring friends, families and communities closer together....Hourly payTemporary workLocal areaFlexible hours
AT&T
Dane, WI1 day ago $19.3 per hour
....30/hr OR based on relevant experience. Job Description This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams...Full timeFor contractorsWork experience placementAfternoon shift$69k
...to help others by providing guidance and solutions Strong verbal communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop or desktop computer with a working camera Insurance...Remote jobWork from homeFlexible hoursHMG Careers
Waunakee, WI5 days ago- ...contractor in the United States comes with many perks. The Company has a commitment to excellence that extends beyond our outstanding customer satisfaction ratings and numerous safety awards. The Company extends this commitment by passing a significant amount of profits...For contractorsSummer workWork at officeFlexible hours
J. F. Ahern
Waunakee, WI3 days ago - Join Crew Carwash as a Customer Service Team Member at our new Fishers location opening November 2026! In this front-line role, you’ll greet customers, explain wash options, process transactions, and ensure vehicles move safely and efficiently through the wash. You’ll...Full time
$18.5 per hour
...cashiering, and cleaning to keep the store looking its best. You’ll enhance the customer shopping experience by working collaboratively with the ALDI team and providing exceptional customer service. Position Type: Full-Time Average Hours: 30+ hours per week...Hourly payFull timeTemporary workPart timeWork experience placementAldi Inc.
Waunakee, WI1 day ago- ...part time Restaurant Staff team member to join our team in Waunakee, WI. The Restaurant Staff team member is responsible for customer service and commitment to excellence through meeting or exceeding hospitality and service standards. Restaurant Staff responsibilities...Full timePart timeImmediate start
Dunkin' - Waunakee
Waunakee, WI3 days ago - .... You have the opportunity to make a lasting impression on the customer’s shopping experience. WHAT YOU’LL DO: Own the customer... ...grow your business Highlight product knowledge and store services to create the best customer experience Ring POS transactions...Work from homeWeekend workDay shiftAfternoon shift
Von Maur
Waunakee, WI8 days ago - ...by example and support your team in delivering top-notch guest service - Keep operations running smoothly - prepping food, managing inventory... ...- A team-first mindset and a passion for great coffee and customer service - Must be at least 18 years of age - You're fluent in...Flexible hoursShift workEarly shift
Dunkin' - Lang Drive
Waunakee, WI1 day ago $23.47 - $38.62 per hour
...Responsibilities Delivering Mail : Deliver mail and packages to homes and businesses on assigned routes Customer Assistance : Help customers with postal inquiries and service requests Sorting Mail : Organize and prepare mail by size, shape, and route for accurate...Hourly payPostal Jobs Placement Service
Dane, WI22 hours ago- ...Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor...Seasonal work
Kroger Family of Companies
Waunakee, WI22 hours ago - ...Representative ready to take ownership of a sales territory, expand our customer base, and take business performance to the next level. This... ...and retention. Drive Revenue: Promote Auto Value products, services, and marketing programs while identifying opportunities to...Temporary workLocal area
Automotive Parts Headquarters
Waunakee, WI2 days ago $15 per hour
Hourly Rate: $15.00/hour + Tips Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As...Hourly payWeekly payPermanent employmentFull timeTemporary workFlexible hoursAfternoon shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Specialist. Be the first to apply!
- hospital customer service representative Waunakee, WI
- customer service officer Waunakee, WI
- benefit customer service representative Waunakee, WI
- customer service consultant Waunakee, WI
- customer service representative (remote from home) Waunakee, WI
- customer service operator Waunakee, WI
- customer success associate Waunakee, WI
- client service specialist Waunakee, WI
- customer relations specialist Waunakee, WI
- client relations specialist Waunakee, WI