Administrative Coordinator 3

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana. Join a dynamic public health team where your skills keep essential services running smoothly! In this specialized role at the Parish Health Unit within the Louisiana Office of Public Health, you’ll be at the center of delivering vital programs such as Immunizations, WIC, Tuberculosis, Reproductive Health, Vital Records, and more. Working in a fast‑paced, multi‑functional environment, you’ll interact directly with patients, manage electronic health records, coordinate services, and support multiple public health programs that strengthen community health. If you thrive in a collaborative setting, enjoy variety in your day, and want to play an important role in helping communities access critical health services, this is the opportunity for you—apply today! An ideal candidate should possess the following competencies: Accepting Direction: The ability to be open and willing to follow guidance or instructions. Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes. Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies. Acting with Ethics and Integrity: The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit. Adapting to Change: The ability to demonstrate flexibility in thoughts, behaviors, and actions in response to evolving circumstances or unexpected change. Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement. Developing Performance: Builds the future potential of others by supporting long‑term growth, skill development, and career progression. Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others. Two years of experience in administrative services. EXPERIENCE SUBSTITUTION: Every 15 semester hours earned from an accredited college or university will be credited as six months of experience. The official job specifications for this role, as defined by the State Civil Service, can be found here. Job Duties: Determinations made by screening applicants via interview process. Screens applicants according to eligibility criteria including but not limited to financial status, residence, age, etc., while maintaining strictest confidentiality. Once eligibility has been established, assesses clients for billable services according to agency fee policies and income guidelines based on previously verified data. Interprets fee schedules and applies appropriate charges based on each service provided. Provides accurate explanation to client of fees due. Collects fees utilizing EHR, LEERS & CARS. Follows security procedures for monies collected and placed in a secured, locked area. For the WIC program, interprets Certifying Professional Authority (CPA) food instrument prescriptions. Once prescriptions have been interpreted, enters data into LAWIN to obtain proper WIC food instruments, schedule next appointment and provide to client upon verifications of identity. Researches all systems for patients ID information to avoid record duplications. Either initiates or retrieves patient records. Data must be secured during personal interviews with clients and from various other sources-office files, hospitals, other PHUs, state agencies, contract agencies, private providers and schools both in‑state and out of state. Must have current knowledge of all programs in order to accurately and efficiently compile the proper forms for any given client/appointment/program. Reviews records for accuracy in the EHR system by running end of day reports. Maintains appointment systems, files, and supplies. Serves as Deputy Registrar of Vital Records to the local Vital Records Registrar, Time Administrator, purchaser, property coordinator, supply inventory and any other administrative duty as needed. Position‑Specific Details: Location: Office of Public Health / Region 4‑BRCO / Acadia Parish Appointment Type: This position will be filled as a Probationary appointment Cost Center: View phone number on click.appcast.io Position Number(s): 56054 LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non‑merit factor. This organization participates in E‑verify, and for more information on E‑verify, please contact DHS at View phone number on click.appcast.io. LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities. Information on the Louisiana Works, Louisiana Rehabilitation Services is available. #J-18808-Ljbffr