Device Support Specialist (Columbus, OH)

Device Support Specialist (DSS)

Location: Cleveland, OH, US

At Novocure, we are patient-forward, aspiring to make a difference in cancer. Together with our patients, we strive to extend survival in some of the most aggressive forms of cancer by developing and commercializing our innovative therapy.

What You'll Do

Deliver patient-forward care by educating and supporting patients and caregivers on TTFields therapy. Conduct in-home, virtual, and occasional clinic visits to train patients, collect data, and troubleshoot equipment. Manage your territory independently, including scheduling, travel, and follow-up care. Partner with Territory Managers and cross-functional teams to support patient and provider needs. Complete required documentation, training, and administrative tasks accurately and on time.

About You

Associate's degree with 2–3 years of experience or Bachelor's degree with 1–2 years of experience. Experience in oncology, clinical care, or a patient-facing healthcare role strongly preferred. Strong empathy, emotional intelligence, and ability to work independently in the field. Comfort with frequent travel (~60%), including overnight stays and air travel. Valid driver's license, basic technical proficiency, and ability to lift up to 50 pounds.

What We Offer

The pay range which Novocure expects to pay for this role at the time of this posting is $54,000- $63,000/yr. This position may also be eligible for an annual bonus and restricted stock unit grant in addition to a full range of benefits. Individual compensation within this range depends on a variety of factors, including, but not limited to, prior education and experience, job-related knowledge and skills demonstrated.

NOVOFLEX: We offer a flexible, trust-based hybrid working model for most of our office-based roles. Employees are asked to be in the office three days per week. We understand that life is not always predictable, so if you need to adjust your schedule, such as leaving early or starting late occasionally, we trust you to balance your time in a way that works for both you and Novocure.

About Novocure: Novocure is a company with a powerful mission, to extend the lives of people living with some of the most aggressive forms of cancer. Here your work will have a direct impact on patients and those who care about them. Join a team of passionate, collaborative people who support each other, challenge one another, and innovate together. Here, you'll connect, grow, and make a real difference. We're a company with the drive of a startup and the strength that comes with 25 years of success. Novocure operates at a rare crossroad, where advanced medical technology converges with cutting-edge biotechnology. We are the only company to develop and commercialize Tumor Treating Fields (TTFields), a proprietary, groundbreaking therapy designed to disrupt cancer cell division. With us you will find a unique combination of laboratory research work alongside engineering development of advanced technologies. This fusion of disciplines positions us as true pioneers in oncology innovation, leading a new frontier in the treatment of aggressive cancers.

Our patient-forward values – innovation – focus – drive – courage – trust – empathy

Novocure is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veteran and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Novocure is committed to providing an interview process that is inclusive of our applicant's needs. If you are an individual with a disability and would like to request an accommodation, please email View email address on click.appcast.io