Medical Receptionist

Job Description

Job Description

Are you a relationship builder , problem solver , or critical thinker who thrives in a fast-paced healthcare environment where details matter?

Mid-Valley Chiropractic Allied Health Sciences is a patient-centered chiropractic clinic committed to providing high-quality care in a supportive , organized , and professional environment. We believe that exceptional patient care begins with a strong, collaborative team and well-designed systems that allow everyone in the clinic to succeed.

The Medical Receptionist plays a central role in the daily success of the practice. As the first voice patients hear and the first face they see when they arrive, this position helps create a welcoming and efficient experience for patients while supporting providers and ensuring the clinic runs smoothly .

Position Details:

• Medical Receptionist/Patient Care Coordinator
• $21.35 – $23.85 per hour
• Part-time, approximately 20 hours per week , in two 10 hour shifts, scheduled during weekday clinic hours.               
• As the clinic grows, there may also be occasional Saturday shifts available, with scheduled hours approximating 30 hours per week , in alternating 10 hour shifts. 
• Albany, Oregon
• Daytime Clinic Hours, approximately 8:15am-6:15pm , Tuesdays and Thursdays. 

Our goal is to hire and grow a leader who will support the business needs of our facility, foster a strong culture of camaraderie, and find professional satisfaction in the advancement of their career.                                               
Reliability , attention to detail , and consistent attendance are essential for success in this role. 

• Support daily front-office operations and help maintain smooth patient flow throughout the clinic. 
• Manage front office scheduling, patient communications, authorizations, and appointment coordination.
• Monitor billing, collections, and financial processes to maintain accuracy.
• Follow and help maintain office policies, procedures, and systems that support smooth clinic operations. 
• Work to achieve a full provider schedule by verifying benefits, tracking cancellations and filling openings with wait-listed patients.
• Accurately input patient demographic, insurance, and appointment information into the electronic medical record (EMR).
• Ensure compliance with healthcare regulations and patient confidentiality standards.
• Support marketing, community outreach, and patient engagement initiatives.
• Foster a professional, positive, and caring environment for staff and patients alike.
• Keep front office and common area clean and tidy, including routine cleaning (folding laundry, taking out trash, keeping bathrooms tidy) and equipment cleaning.
• Assist with social media tasks.

This role has the potential to grow into expanded administrative or office management responsibilities as the clinic continues to grow, and to act as a bridge track to an office management role .

Skills & Qualifications:

• Experience verifying and processing health insurance benefits.
• Demonstrated reliability and punctuality in previous roles requiring scheduled shifts. 
• Excellent multitasking and problem-solving abilities.
• Highly independent and proactive; able to identify and resolve issues without direction.
• Strong scheduling experience.
• Strong leadership skills.
• Detail-oriented with excellent organizational skill.
• Proficiency with EMR systems / Computer Literacy.
• Knowledge of medical insurance and terminology.
• Friendly and welcoming demeanor, contributing to a positive, professional environment.
• Quick learner with strong adaptability.
• Self Starter.

Minimum Qualifications:

• Associate’s or Bachelor's degree or 3 - 5 years’ leadership experience (in a professional office, hospitality, retail, banking, medical, etc.).
• Experience working in a fast-paced and customer-centric environment.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Excellent communication, leadership, coaching, and conflict resolution skills.
• Trustworthy; maintain patient confidentiality and team ethics.

You can also expect:

• A culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributions.
• An inclusive environment where everyone's different viewpoints are valued and help to achieve results.
• The recognition of individual efforts through bonus opportunities that promote a long-term career, your financial security and you and your family's well-being.

You'll be competitively compensated:

• The hiring minimum and maximum range shown is a subset of the total pay range.
• There is also an opportunity for merit-based salary increases as you progress in the MR role.

Benefits Package:

• Retirement Plan.
• Employer Sponsored Health Insurance.
• Paid Time Off.
• Opportunities for Advancement.
• Professional Development Assistance.
• Bonus Opportunities.

Applicants, Please Include:

• A Cover Letter introducing yourself, detailing why you think you would be a good fit for this position, and addressing the following questions:
• Do you have experience working in a medical office?
• Do you have experience answering multi-line phones?
• Your Resume .