Recovery Support Specialist- Livingroom

Recovery Support Specialist (RSS)

Trinity Services is seeking a Recovery Support Specialist (RSS) to work in the Living Room Program, a comfortable, home-like environment designed to assist individuals experiencing a mental health crisis. Guests (individuals receiving services) are provided with support to promote recovery and develop a personalized action plan. The RSS plays a vital role in this process, working collaboratively with Living Room staff to ensure a safe and supportive space.

Note: Lived experience as a consumer of mental health or substance use disorder services is required.

Location: Orland Park, IL

Program/Service: Living Room Program

Schedule/Shift: 3 pm-11 pm

Salary: $36,500 – $47,500 commensurate of experience

Application Requirement: Cover letter must be included with application

Reports To: Living Room Director

Network or Department: Network 9

Essential Functions:

• Provide support to guests experiencing a mental health crisis.
• Assist guests in developing an action plan to ensure their safety and comfort.
• Teach and utilize problem-solving techniques, strategies for combating negative self-talk, and methods for overcoming fears in both one-on-one and group settings.
• Promote self-directed recovery tools and strategies.
• Help guests identify strengths, recovery goals, and barriers while determining appropriate interventions.
• Serve as a role model by demonstrating effective coping techniques, self-help strategies, and self-care.
• Monitor and report guests' progress toward their recovery objectives.
• Support guests in developing a Wellness Recovery Action Plan (WRAP) or Peer-to-Peer plan.
• Participate in relevant training, meetings, and seminars to enhance RSS skills.
• Identify high-risk indicators and collaborate with the team to take appropriate action.
• Assist guests in developing self-advocacy and empowerment skills to combat stigma.
• Conduct outreach and follow-ups with Living Room guests.

Skills and Abilities:

• Knowledge of the Living Room model
• Able to make independent decisions and problem solve
• Able to deal tactfully with guests, visitors, government agencies/personnel, and the general public
• Able to work harmoniously with Trinity employees
• Must have the willingness to work with guests, staff, and visitors at various maturity levels
• Able to contribute to positive morale
• Able to seek out new methods and principles and be willing to incorporate them into existing practices
• Excellent oral and written communication skills
• Excellent interpersonal skills
• Strongly self-motivated

Physical Demands:

• Be able to lift over 40 pounds from floor to waist unassisted
• Be able to push and pull 75 pounds
• Be able to complete deep knee squats
• Remain in a stationary position, often standing or sitting for prolonged periods
• Operate motor vehicles
• While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach, stoop kneel to install computer equipment
• Physical activities that could be used include: driving, balancing, pulling, pushing, standing, climbing, grasping, stooping, crouching, crawling, kneeling, reaching, lifting, and repetitive motion.

Qualifications:

• Lived experience as a consumer of mental health or substance use disorder services.
• GED or higher education.
• Strong public speaking and communication skills.
• Experience as either a consumer of or facilitator of support groups.
• Basic computer skills for service documentation.
• Non-judgmental, empathetic, and effective teaching skills.
• Valid driver's license and current auto liability insurance, including uninsured motorist coverage.
• Preferred but not required: Current Certified Recovery Support Specialist (CRSS) certification or willingness to pursue it.
• Preferred but not required: WRAP certification or willingness to obtain it.
• Ability to pass pre-employment background checks.

Benefits:

• Health, Vision, Dental, and Life insurance
• Educational Assistance
• Paid time off
• Sick time
• Paid Holidays
• Personal Time
• Potential Year-End Bonus
• Financial Assistance Program (Cookie Jar)
• Employee Referral Program (Bounty Bucks)

Classification: Nonexempt

Disclaimer: Duties and responsibilities may change, and new ones may be assigned at any time with or without notice. This job description does not constitute a contract of employment.

Statement: Trinity Services, Inc. is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Trinity Services, Inc. prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender, age, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by law. Trinity Services, Inc. conforms to the spirit as well as to the letter of all applicable laws and regulations.