SPECIAL EVENTS COORDINATOR

General Summary of Job Duties:The Special Event Coordinator provides administrative, logistical, and on-site support to the Special Event Manager. This position focuses on execution, coordination, and follow-through of assigned tasks to ensure events and promotions run smoothly.Principle Responsibilities and Duties:Support the Special Event Manager in the execution of property-wide events and promotions by completing assigned tasks and following established event plans and timelines.Assist with event logistics including room setups, equipment needs, signage placement, credential distribution, and event-day checklists as directed.Coordinate assigned communication with internal departments such as Operations, Slot Operations, Table Games, Food & Beverage, Security, Facilities, and Entertainment.Assist with vendor coordination by confirming schedules, deliveries, set-up and tear-down details, and escalating issues to the Special Event Manager.Maintain organized and accurate event documentation including schedules, contact lists, approvals, and post-event notes.Track assigned expenses, collect invoices, and submit documentation for review and approval.Provide on-site event support including guest assistance.Assist with post-event follow-up by compiling attendance numbers, guest feedback, and operational notes.Ensure assigned tasks comply with gaming regulations, internal controls, and departmental SOPs.Maintain event calendars, task lists, and shared documents.Ensuring that all safety standards and fire guidelines are followed.Ensuring that the event venues are clean and always organized.Addressing any customer queries and complaints.Assisting in clearing the stage and setup post event.Reviewing the inventory before and after the event.Works with Food and Beverage to coordinate logistical plans for prep, set-up, and show.Assist as needed advancing riders and facilitating concerts in the pavilion and pool.Tours department daily; looks for safety hazards and checks staff adherence to hotel policies and procedures.Reviews the department’s logbooks daily ensuring information is kept current and accurate.Assists with Player Loyalty Events and Drawings via the PowerKiosks Management System.Perform other duties as assigned to support the Special Events department.General Job Responsibilities and Duties:Maintain a high quality of guest service according to Silverton Be Amazing Service Standards.Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.Adhere to all appearance and uniform standards.Maintain an open line of communication with Managers.Maintain a positive and professional demeanor during all interactions with guests, fellow Team Members, and Vendors.Ability to accept performance feedback in a professional manner.Regular attendance on all scheduled shifts is considered an essential function of the job.Arriving on time for all scheduled shifts is considered an essential function of the job.Other duties as assigned.To perform the job successfully, an individual should demonstrate the following Silverton Values:Character: Always do the right thing and treat everyone with dignity and respect.Collaboration: Celebrate Diverse ideas, thoughts and talents.Care: Be KIND to yourself and each other.Fun: Our guests are here to have FUN, so we should have FUN, too!Excellence: Be Amazing!Skills, Education & Other Requirements:High school diploma or equivalent required.1–3 years of experience in event support, hospitality, marketing, or casino operations preferred.Strong organizational skills with attention to detail.Ability to take direction and prioritize tasks.Strong communication and guest service skills.Proficiency in Microsoft Office; familiarity with CRM or casino systems preferred.Ability to work in a fast-paced environment and to work efficiently and effectively with a team.Good physical stamina and the ability to lift 50 pounds.Understanding of event layout and equipment configurations.Ability to work flexible hours including nights, weekends, and holidays.Required Work Cards:Identification that establishes identityIdentification that establishes the right to work in the United StatesMachinery, Work Equipment, Programs, Software, Hardware Used:TripleseatAS400Convention Set-up (movement, placement and storage of furniture and equipment)Ticketing SystemsMicros #J-18808-Ljbffr