Customer Care Manager - State Farm Agent Team Member
Ian Minnigerode - State Farm Agent
Job Description
Job Description
Benefits:
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
- 401(k) matching
- Competitive salary
- Dental insurance
Customer Care Manager – State Farm Agent Team Member (Ian Minnigerode’s Agency)
Are you the kind of person who keeps everything running smoothly, loves helping people, and knows how to stay organized in a busy office? If yes— you’ll fit right in! We’re looking for an Customer Care Manager who brings great customer service, professionalism, and positive energy to our team. What You’ll Do (Daily Responsibilities) ✅
- Run the day-to-day office operations to keep workflows smooth and efficient
- Manage calendars & scheduling (appointments, meetings, conferences)
- Answer incoming calls with excellent phone etiquette and a friendly, professional tone
- Greet visitors and direct them to the right place
- Support, train, and coach the team to work smarter and succeed
- Follow company policies and procedures to ensure compliance and quality service
- Strong organization and multitasking skills
- Experience with scheduling tools, phone systems, and office technology (or quick learning ability)
- Excellent communication skills (verbal + written)
- A customer-first mindset and professional attitude
- Ability to stay calm, focused, and helpful in a fast-paced environment
- No nights or weekends (ever!) — enjoy work-life balance
- Paid holidays & PTO
- Simple IRA with 3% match
- Health, Dental & Vision benefits
- Growth opportunities in a fast-growing agency that promotes from within
???? Apply now and join a team that values you and helps you grow!
Vacancy posted 22 days ago
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