Security Center Ops Sr. Specialist

Req ID: 394209

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Security Center Ops Sr. Specialist to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

Patch Management Engineer Job Title Patch Management Engineer Job Summary The Patch Management Engineer is responsible for the administration, coordination, deployment, compliance monitoring, and reporting of security patches and updates across enterprise infrastructure, operating systems, applications, cloud platforms, databases, and endpoint devices.This role serves as the primary coordinator between Account Security Team, NTT Operations Teams, Infrastructure Support Teams, Application Owners, and OEM vendors to ensure timely remediation of vulnerabilities through patching activities while maintaining platform stability, availability, and compliance with organizational security policies.The engineer is responsible for driving patch compliance, reducing security exposure, coordinating remediation efforts, and ensuring successful deployment of security updates across the enterprise environment. Key Responsibilities Patch Management & Remediation Operations Manage end-to-end patch lifecycle activities across enterprise infrastructure and applications.Review and assess security advisories, vendor bulletins, and vulnerability findings requiring remediation.Coordinate deployment of operating system, application, database, and middleware patches.Validate successful patch implementation and remediation closure.Track patch compliance against agreed security SLAs.Prioritize remediation activities based on vulnerability severity, exploitability, and business impact.Coordinate emergency patching activities for critical security vulnerabilities. Platform & Availability Management Ensure patching activities are planned and executed with minimal impact to business operations.Support platform availability, service reliability, and operational continuity during patch deployment activities.Coordinate maintenance windows and change management processes.Monitor platform health before, during, and after patch implementation.Participate in incident and problem management activities related to patch deployment failures.Support rollback and recovery procedures when required. OEM Vendor Coordination Coordinate with OEM vendors to resolve software defects, security bugs, technical issues, and patch deployment challenges.Review vendor security advisories and assess organizational impact.Participate in vendor escalation calls and technical troubleshooting sessions. Track vendor remediation commitments and patch release schedules. Validate vendor-provided fixes before deployment into production environments. Escalate critical patch-related issues affecting platform security or availability.  Vulnerability Remediation Coordination Work closely with Vulnerability Management teams to address identified security findings. Coordinate remediation efforts across: Windows Servers Linux / RHEL Servers Cloud Platforms Databases Applications End User Computing Devices Monitor remediation progress and escalate overdue critical findings. Validate remediation effectiveness through rescanning and compliance verification.  Security Policy Enforcement Enforce patch management and security policies as requested by the Account Security Team. Ensure systems meet organizational patching standards and remediation requirements. Support security baseline compliance initiatives. Assist with exception management and risk acceptance processes. Ensure adherence to patch deployment governance and change control requirements. Reporting & Metrics Generate security and operational reports mutually agreed with the Account Team.Produce dashboards and metrics related to:Patch ComplianceCritical Patch Deployment StatusRemediation SLA PerformanceVulnerability Closure RatesMissing PatchesPatch Failure RatesPlatform Availability During Maintenance ActivitiesPresent patching trends, risks, and compliance posture to stakeholders. Continuous Improvement Identify opportunities to improve patch deployment efficiency and remediation processes.Support automation initiatives for patch deployment and compliance monitoring.Improve remediation workflows and operational maturity.Recommend enhancements to patch management tooling and reporting capabilities.Contribute to Patch Management Program maturity initiatives. Required Qualifications Education Bachelor's degree in Information Technology, Cyber Security, Computer Science, or related discipline.Equivalent professional experience may be considered. Experience Mid-Level Engineer 3–5 years of experience in Patch Management, Infrastructure Operations, Vulnerability Management, System Administration, or Security Operations. Senior Engineer 5–8 years of experience managing enterprise patch management and remediation programs. Technical Skills Patch Management Platforms Experience with one or more:Microsoft SCCM / MECMMicrosoft IntuneWSUSTaniumBigFixIvantiManageEngine Patch ManagerRed Hat Satellite Operating Systems Windows ServerWindows EndpointsLinux (RHEL, Ubuntu, CentOS)Unix Platforms Vulnerability Management Tools Tenable NessusTenable Security CenterQualys VMDRRapid7 InsightVMMicrosoft Defender Vulnerability Management Cloud Platforms Microsoft AzureAWSGoogle Cloud Platform Security & Compliance Knowledge of:CVSSCIS BenchmarksPCI DSSISO 27001NIST FrameworkPatch Compliance Standards Preferred Certifications CompTIA Security+CompTIA CySA+Microsoft Certified: Endpoint AdministratorMicrosoft Azure AdministratorRed Hat Certified System Administrator (RHCSA)ITIL FoundationCISSP (Preferred for Senior Roles) Desired Competencies Strong patch management and remediation coordination skills.Experience working across multiple technical teams.Strong vendor management and escalation capabilities.Excellent stakeholder communication and reporting skills.Strong analytical and problem-solving abilities.Ability to balance security requirements with operational stability.Experience managing large-scale enterprise patching programs. Sample Day-to-Day Activities Review newly released security advisories and patches.Coordinate remediation of critical vulnerabilities.Manage enterprise patch deployment schedules.Validate patch compliance across infrastructure platforms.Coordinate with OEM vendors regarding defects and technical issues.Track remediation activities and SLA compliance.Generate weekly and monthly patch compliance reports.Participate in vulnerability governance meetings.Support emergency patching activities for zero-day vulnerabilities.Work with Account Security Team to enforce patching and security standards. Interview Questions for This Role Patch Management How do you prioritize patch deployment activities?What would you do if a critical patch causes system instability?Explain the difference between patch management and vulnerability management.How do you validate patch deployment success? Remediation Coordination How do you handle systems that repeatedly fail patch deployment?How do you manage remediation SLAs for critical vulnerabilities?What would you do if a business owner refuses to patch a critical system? OEM Coordination Describe a situation where you worked with a vendor to resolve a patching issue.How do you manage emergency vendor patch releases? Reporting & Governance What patch management KPIs would you track?How would you report patch compliance to executive leadership?How do you measure remediation effectiveness? Technical Explain monthly patching processes for Windows and RHEL environments.How would you manage patching in a highly available production environment?How would you remediate a critical zero-day vulnerability across thousands of systems? The role of a Vulnerability Managment project  involves overseeing the development and continuous improvement of a vulnerability management program. This includes focused approch on vulnerability discovery, risk - based prioritization, and enterprise remediation coordination. The Analyst is responsible for ensuring vulnerabilities are understood, prioritized appropriately, and addressed in alignment with business risk tolerance .This position is a part of the Vulnerability Management service acting as the primary support to the lead for the Vulnerability Management team and own identifying, quantifying, and managing cyber vulnerabilities across Organization, in conjunction with other parts of the supportive teams.The role will be responsible for assessing the security vulnerabilities & threats identified by the infrastructure scan. This person should work with appropriate teams across the businesses and associated 3rd parties to ensure appropriate remediation plans are defined and implemented.Hands-on experience working with Vulnerability assessment tools like Qualys, Nexpose, Nessus & vulnerability response (ServiceNow), SplunkPerform information system security vulnerability scanning to discover and analyze vulnerabilities and characterize risks to networks, operating systems, applications, databases, and other information system components.Perform compliance scanning to analyze configurations and facilitate implementation of configurations and hardening settings for networks, operating systems, applications, databases, and other information system components.Maintaining appropriate documentation that defines the Threat & Vulnerability Management Program, Policy and Procedures.Participated in the calls to resolve information security incidents, including internal events and targeted threats.Research, evaluate, and assess emerging cyber security threats, incidents, and vulnerabilitiesWork with the stakeholders to develop and maintain a vulnerability intelligence process that monitors for emerging systems vulnerabilitiesPrioritize the remediation of vulnerabilities based on their characteristics, such as threat intelligence, business criticality, and exploit maturityDefine minimum standards in relation to threat management and monitoring compliance across the businessesTake responsibility for scheduling, detecting, and analyzing vulnerabilities and vulnerability-related activity affecting the organization domainHelp create prioritized overviews of cyber vulnerabilities by putting them in the context of IT services and business applications, leading to remediation actions by the respective partiesConduct deep-dive analysis on attacks and share actionable data with partner teams Ensure the accurate and timely release of vulnerability metrics Report on areas of non-compliance against Policy and/or Group Standards  

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

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