Product Owner

About the Role We are seeking a Zuora Product Owner within the Revenue and Deal Operations organization to drive the strategy, design, and optimization of subscription billing and quote‑to‑cash capabilities. This role sits within Revenue & Deal Operations (RDO) and serves as a key cross‑functional partner across Salesforce, Kantata, Revenue Operations, Finance, and technology teams to deliver scalable, customer‑centric solutions that support a global sales organization and a rapidly growing subscription business. This role is critical to supporting a multi‑billion‑dollar revenue organization undergoing rapid growth and transformation. You will lead the product lifecycle for Zuora and its integration with Salesforce, enabling seamless execution of the quote‑to‑cash process while ensuring billing, customer, and revenue data requirements are supported across connected systems. The role will collaborate closely with teams responsible for ERP, e‑billing/e‑reporting, and reconciliation capabilities to ensure Zuora processes, integrations, and data flows align with broader operational, compliance, and business requirements. Key Responsibilities Own the Zuora product roadmap, including billing, subscriptions, invoicing, and revenue integrations Lead end‑to‑end product lifecycle from ideation through delivery and ongoing optimization Partner with Sales, Revenue Operations, Finance, IT, Sales Ops, and adjacent Product Owners to define product strategy, requirements, priorities, and aligned business outcomes Coordinate shared dependencies across e‑billing, reconciliation, Salesforce, Kantata, ERP/Fusion, and other connected quote‑to‑cash systems Drive integration between Salesforce (Sales & Service Cloud) and Zuora to optimize quote‑to‑cash processes Gather, define, and prioritize business requirements aligned with revenue operations objectives Translate business, operational, compliance, and system needs into clear user stories, acceptance criteria, and delivery priorities Collaborate with SCRUM teams to deliver high‑quality product increments and MVPs Analyze usage data, billing metrics, and user behaviors to inform product improvements Support organizational change management including training, communication, and adoption strategies Ensure scalability and accuracy across subscription lifecycle including billing, invoicing, and revenue recognition Manage risks, dependencies, and cross‑functional alignment to ensure successful product delivery across highly connected quote‑to‑cash systems Qualifications Bachelor's Degree required 3-6 years of experience in Product Management, Product Ownership, or Business Systems roles Hands‑on experience with Zuora Billing and/or Zuora Revenue strongly preferred Experience with Salesforce.com or similar CRM platform Strong understanding of quote‑to‑cash and subscription business models Proven experience leading cross‑functional initiatives in Agile/SCRUM environments Strong analytical, problem‑solving, and decision‑making skills Experience with analytics tools such as Tableau or Power BI is a plus Excellent communication and stakeholder management skills Who You Are A proactive, high‑performing individual with a bias for action A strong collaborator who can influence across business and technical teams Comfortable navigating ambiguity in fast‑paced environments Passionate about delivering customer‑centric solutions and continuous improvement A clear communicator with strong interpersonal skills What We Offer Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching and more! Collaborative, team‑oriented culture that embraces diversity Professional development and unlimited growth opportunities Equal Employment Opportunity Statement The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. #J-18808-Ljbffr Gartner