OST Program Manager

Job Description

Job Description

OST Program Manager – Parks & Recreation

Department: Parks and Recreation – OST Division
Job Code: OST/2
Labor Grade: 14; $28.12/hr-$30.72/hr
FLSA Status: Non-Exempt
Employment Type: Full-Time, 40 Hours/Week
Reports To: OST Program Director

Make a difference where it matters most.
The Town of Hanover is seeking passionate, community-minded professionals who want their work to have a real and lasting impact. Known for its strong schools, vibrant community life, and commitment to quality public services, Hanover offers a unique opportunity to build a rewarding career while supporting children, families, and residents. Working for the Town means joining a collaborative team that values professionalism, innovation, and service—while enjoying the benefits, stability, and work-life balance of municipal employment in the heart of the Upper Valley.

Why Join Us?

• Serve a community that values education, recreation, and quality public services
• Make a direct, positive impact on children, families, and the broader Hanover community
• Join a collaborative, professional Parks and Recreation team committed to inclusive and engaging programming
• Work in a supportive municipal environment that values teamwork, accountability, and service excellence
• Enjoy competitive compensation and a comprehensive benefits package, which may include:
  • Health and dental insurance
  • Participation in the New Hampshire Retirement System
  • Paid holidays, vacation, and sick leave
  • Opportunities for professional development and career growth
• Benefit from work-life balance and the stability of public sector employment
• Live and work in a vibrant Upper Valley community with strong schools and a high quality of life

Reporting to the OST Program Director, the OST Program Manager provides hands-on, on-site oversight and coordination of the Parks and Recreation Department’s after-school programs, summer camps, mini-camps, preschool programming, and related children’s events. This position works daily within the Out of School Time (OST) After School and Camp programs and performs administrative, supervisory, and program coordination duties to ensure safe, effective, and high-quality service delivery.

Essential Duties and Responsibilities

• Provide on-site and off-site coordination of after-school, summer camp, mini-camp, preschool, and other OST programs
• Communicate daily with the OST Program Director and administrative staff regarding operational, staffing, safety, or programmatic issues
• Immediately report significant injuries, safety incidents, or behavioral concerns
• Coordinate and oversee daily work of on-site OST employees in consultation with the OST Program Director
• Notify the OST Program Director of staff performance, conduct concerns, or unusual staffing needs
• Coordinate and lead field trips and special events as needed
• Coordinate program schedules and maintain participant files and parent/child contact information
• Serve as on-site point of contact for parents in the absence of the OST Program Director
• Assist with administrative materials including daily logs, attendance sheets, staff schedules, and leadership duty sheets
• Assist with monthly billing processes and transaction reconciliation
• May coordinate and process payroll for seasonal staff
• Coordinate planning and implementation of projects and activities throughout the year
• Assist with staff assignments, scheduling, and training
• Coordinate routine meetings with program coordinators and specialists to develop work assignments and responsibilities
• Participate in the selection, interview, and onboarding of seasonal OST staff
• Complete new seasonal staff paperwork for Human Resources in coordination with the OST Program Director
• Establish and maintain effective working relationships with coworkers, participants, parents, and the public
• Perform related duties as required

Knowledge, Skills, and Abilities

• Knowledge of after-school, summer camp, preschool, and children’s recreational programming principles and practices
• Knowledge of relevant laws and town and departmental policies and procedures
• Proficiency with computers and job-related software applications
• Skill in supervising staff and supporting behavior management practices
• Skill in planning, organizing, and leading recreational activities
• Strong administrative, organizational, oral, and written communication skills
• Knowledge of basic first aid and CPR; ability to obtain certification within six (6) months

Physical Demands and Work Environment

• Work performed in office, classroom, pool, and outdoor environments, including hot, cold, and inclement weather
• Regular use of hands, arms, and full range of body motion including standing, walking, bending, climbing, and balancing
• Frequent lifting and moving up to 60 pounds
• Requires good depth perception, color vision, hearing, balance, and fine motor dexterity
• Ability to work safely on wet or slippery surfaces

Minimum Qualifications

• Training or coursework in behavior management or a related field, or an equivalent combination of education, training, and experience
  
• Job knowledge and experience sufficient to understand and successfully perform all major job duties, typically associated with at least three years of relevant work experience, two of which involve supervision of subordinate roles, resolve issues, and manage child behavior effectively.

Hours of Work:

1. The standard workday and workweek for OST Staff varies depending on time of year.

1. 1. KAST: Monday – Friday 9:15am - 5:45pm.
      

i.    When not scheduled program responsibilities the standard workday is 8:15am - 4:45pm.

b. When Camps are running the OST schedule is

i.    Monday – Friday 4 days per week: 8:00am - 5:00pm

ii.    1 day per week: 8am - 2:30pm. Short day rotates among OST Staff.

If you are passionate about youth development and public service, we encourage you to apply and become part of the Town of Hanover team.

The Town of Hanover is an Equal Opportunity Employer. The Town does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other status protected by applicable law. We are committed to creating a diverse and inclusive workplace and encourage qualified candidates from all backgrounds to apply.