Security Officer (On Call)

On-Call Security OfficerThe On-Call Security Officer is responsible for supporting the day-to-day safety and security operations of the resort. This role protects guests, employees, visitors, and company assets through visible security presence, patrols, investigations, incident documentation, and emergency response. This position is part of the Security team and reports to Security Leadership.What you will do:Patrol interior and exterior areas of the resort to ensure the safety and security of guests, employees, and propertyMonitor resort activity and investigate unusual situations, security concerns, and safety hazardsRespond to guest and employee incidents, including accidents, lock issues, disturbances, and emergency situationsProvide professional assistance to guests and employees during emergencies and unexpected incidentsConduct safety inspections throughout the resort and identify opportunities to improve workplace safetyMonitor CCTV systems and review security footage when requiredSupport access control, key control, alarm systems, and fire protection systemsDocument incidents, investigations, accidents, and security-related activities accurately and objectivelyAssist with implementing resort emergency procedures, including fire, life safety, and evacuation protocolsCollaborate with local, state, and federal law enforcement agencies when necessaryAssist with VIP escorts and special security arrangementsSupport guest service by providing directions, assistance, and information when appropriateRespond appropriately to medical emergencies, power failures, safety concerns, and natural disastersMaintain a visible security presence throughout the resort while providing professional and courteous serviceSupport special events and operational needs as assignedWhat you bring:High school diploma or equivalentPrevious security experience in a hotel, resort, luxury hospitality, law enforcement, military, or related environment preferredStrong interpersonal and communication skillsAbility to remain calm and professional in stressful or emergency situationsStrong observation, problem-solving, and decision-making abilitiesAbility to prepare clear and accurate reports and documentationCPR, First Aid, or related safety certifications preferredAbility to operate security systems, CCTV equipment, radios, and computer systemsStrong attention to detail and commitment to safetyAbility to work independently while maintaining effective communication with leadership and colleaguesAbility to read, write, and communicate effectively in EnglishWhat we offer:Competitive Salary & WagesComprehensive Benefits Package401(k) Retirement PlanExcellent Training and Development OpportunitiesComplimentary Accommodations at other Four Seasons Hotels and ResortsComplimentary Dry Cleaning for Employee UniformsComplimentary Employee MealsSchedule & Hours:On-call schedule based on business needsAvailability to work mornings, evenings, overnight shifts, weekends, and holidays as requiredWork Authorization:Candidates must have valid authorization to work in the United States at the time of application.Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Four Seasons Hotels Limited