Ambulatory Care Manager RN - Cherry St Primary Care & Peds

RN Care Manager

Position: RN Care Manager

Care Management at Home Program (CM @ Home), Grand Rapids, Michigan

Monday - Friday, Business hours

Amazing team to work with!

POSITION SUMMARY: The RN Care Manager is a professional nurse who collaborates with physicians, facilities, health care team members and patient/families to manage chronic conditions/complex illness and coordinate care for specific patient populations across the continuum and between care settings as an important member of the Patient Centered Medical Home team.

The CM @ Home Team Care Manager provides supplemental Care Management services to our highest risk patients both in the patient's home and telephonically. The CM @ Home team works in collaboration with our Trinity Health Medical Group and affiliate office care teams. This position is responsible for engaging patients in Care Management with the goal(s) of successful self-management, improving safety and quality of life in the community setting, decreasing inappropriate utilization of the ED and hospital resources, providing supplemental home-based Care Management services in partnership with ambulatory care teams to guide patients toward their healthcare goals and objectives, reinforcing the plan of care, providing connections to medical and social resources that will address barriers to patients success in self-management, coordinating patient care with the primary care provider and specialty care providers as clinically appropriate, and providing Transitional Care Management to CHF patients discharged from the inpatient setting as well as frequent Emergency Room use.

What the RN Care Manager will:

• Participate and engage their patients in the assessment, planning, monitoring and evaluation of the ongoing care for chronic condition/complex illness management.
• Establish plans of care including patient education, self-management, care coordination, and coordinating resources for effective, efficient and appropriate patient care.
• Provide ongoing monitoring and evaluation of patient outcomes.
• In addition to these responsibilities, the RN Care Manager also performs the duties of population health management, which includes risk stratification to identify high and rising-risk patients. This also includes care coordination and management, patient engagement, and addressing SIOH needs in proactive efforts to improve outcomes, reduce cost, and improve health equity.
• The RN Care Manager will assist patients in optimizing their health status; providing interventions designed to avoid hospitalization and emergency room visits.

What the RN Care Manager will need:

• Graduate of an accredited school of nursing. Bachelor of Science degree in Nursing required. Master's Degree in Nursing (or actively pursuing Master's Degree in Nursing) preferred. Recent case management experience preferred.
• Current licensure to practice nursing in Michigan.
• One year of experience in Case Management preferred and three years of clinical experience in nursing required.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.