Field Service Technician

All Jobs > Field Engineering Technician-Cincinnati, OH Field Engineering Technician-Cincinnati, OH Fully Remote Cincinnati, OH Location: Cincinnati, OH (Home Base – Requires up to 75% overnight travel) Summary: The key role of the Mad Dash Field Engineer is to provide field-based support of customer installations, commissioning and assist with troubleshoot/repair of energy monitoring systems that include: electrical, gas, and water. This position requires frequent overnight travel throughout the month combined with a local field schedule. Technical: Duties and Responsibilities: Install, program, and configure interval data recorders, power monitoring meters, and other energy monitoring related hardware Install smart thermostats and have basic knowledge of HVAC units Install telecommunications hardware such as cellular modems, hotspots, and familiarity with Local Area Network (LAN) connectivity to insure communications of attached devices and their data uploads Install low voltage wiring for Modbus and BACnet protocols, temperature sensors, and other energy monitoring related systems Commissioning and re-commissioning of installed interval data recorders, power monitoring meters, and other hardware that was installed at customer locations Troubleshooting and repair of installed hardware; device failures, data issues, communications failures and other hardware related issues Ability to bend and install conduit following NEC standards Ability to understand the theory of and installation of basic electrical components such as relays, contactors, and circuit breakers following NEC standards Ability to read and comprehend electrical and control diagrams, blue prints, schematics, technical drawings, work orders, instructions and formulas Assist with diagnose installation errors and hardware defects. Operate and maintain Mad Dash vehicle. Track and report inventory items used. Arrive at all scheduled dispatches in a timely manner. Follow all established processes and procedures. Maintain professional demeanor with clients and customers including contractors, maintenance staff, property managers, and tenants. Proficient with technology: smart phones, iPad, tablets, laptops, cloud-based storage, and email. Must have knowledge of and follow the NEC (National Electrical Code) and OSHA safety standards Training for continuous improvement and development Track and record job progress and keep lead operations support team informed on site progress, including concerns or issues while on site Assembly of various prefabricated enclosures Track and report inventory items used Arrive at all scheduled dispatches in a timely manner Physical and Environmental Requirements: Ability to safely use and climb ladders, indoors and outdoors, as required for site Ability to work both indoors and outdoors (all weather conditions) on a daily basis Ability to travel by air and car, travel can be up to 75% overnight traveling during the month, depending on project Recognizes exposure to live circuits and/or operating machinery Must be able to lift and/or move up to 50 pounds, walk up and down stairs, bend down, stoop, kneel, crouch, crawl, and work at floor level for extended period of time Repetitive motion with both hands, wrists and fingers Comfortable working in/ on spaces such as roofs, attics or basements Ability to adapt to changing work schedules and environments Hours may include nights and/or weekends Must possess and maintain a valid driver's license and meet Mad Dash’s auto safety standards. Education/Skills: High School Diploma required plus a minimum of Associates Degree, Trade School Certificate / Diploma, or Skilled Trades Apprenticeship with minimum of 2 years field experience Experience with electrical and mechanical components and systems Experience with residential and commercial HVAC systems Experience in installation methods for low voltage cable Knowledge in interfacing with building and HVAC controls / systems preferred Knowledge in Modbus, BACnet, and other communications protocols preferred but not required OSHA 10 or OSHA 30 is required. NFPA 70E training / knowledge preferred This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. #J-18808-Ljbffr