Jira Administrator

Job Description

Job Description

JIRA Administrator

Our Company

N2IA Technologies is a consulting company specializing in acquisition/contracting support, cost/FinOps, and technology optimization for federal clients. We deliver tailored strategies, robust software solutions, and streamlined operations to help organizations achieve their goals. At N2IA, we are committed to developing innovative financial and compliance-based solutions that address evolving business and regulatory needs. If you are passionate about accounting, financial accuracy, and supporting government programs, N2IA is the place for you.

Position Overview

N2IA is seeking a JIRA Administrator to support mission requirements for a structured approach to further develop, integrate, and sustain a scalable, federated data ecosystem that enhances interoperability, governance, and mission-driven analytics for a DoD customer, as well as assist the organization to improve visibility for enterprise operations through the improvement of Jira utilization. The primary objective of the program migrate and modernize a fragmented IT environment into a unified ecosystem that not only provides diverse services to internal and external user, but also to enable real-time information sharing, dynamic data integration, and mission-tailored analytical capabilities.

Key Responsibilities

• Configure and maintain JIRA workflows, projects, and issue tracking systems.
• Manage and optimize JIRA configurations to meet business and technical requirements.
• Integrate JIRA with GitLab, Confluence, and other DevOps tools.
• Support Agile methodologies and related project management practices.
• Troubleshoot and resolve system issues related to JIRA administration.
• Collaborate with development, operations, and project teams to improve processes and system functionality.

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field or five (5) years of equivalent experience in JIRA administration.
• 3+ years of experience administering Jira.
• 5+ years of experience working in Scrum and/or Agile environments
• Experience with enterprise-level Jira implementations and integrations
• Demonstrated experience configuring and managing JIRA workflows.
• Experience managing issue tracking systems and workflow automation.
• Proficiency in JIRA administration, including workflow development and permission management.
• Experience integrating JIRA with GitLab, Confluence, or other DevOps tools.
• Experience with Agile methodologies, dashboard customization, and service-level agreement (SLA) monitoring is required.
• Strong problem-solving and analytical skills.
• Hold and active DOD Secret Clearance.
• This is a hybrid position; candidates must be located within the DMV area (DC, Maryland, or Virginia) and be available for in-person meetings as required.

Preferred Qualifications:

• Atlassian Certified JIRA Administrator certification.
• ITIL Foundation Certification.

N2IA is committed to fostering a diverse and inclusive work environment. We are an Equal Employment Opportunity Employer and encourage applications from all qualified individuals, regardless of gender, race, ethnicity, sexual orientation, disability, or veteran status.