Director, IT Services

Position: IT DirectorLocation: Scotts Valley Headquarters - Scotts Valley, CA 95066Type: Full TimeEducation Level: B.A.Salary Range: $130,000 – $175,000 Summary of Job Duties The ideal candidate will have a proven track record of leading high‑performing Information Technology teams while possessing the technical competency to drive best practices in Database Administration. Reporting directly to the CFO, the IT Director will coordinate with internal and external resources to meet business needs, provide ongoing technical and managerial guidance to IT staff, and continually improve processes through root cause analysis and adherence to best practices. The role works closely with the CFO and other business leaders to determine IT priorities, support functional areas, and maintain required budgetary constraints while achieving department productivity and world‑class quality. Specific Job Duties Provide onsite and ongoing direction to the IT Manager and other team members in support of daily operations with a strong emphasis on systems availability to minimize business disruptions. Act as the point person for coordination with external resources (MSP, VAR, suppliers). Conduct annual performance appraisals for team members and collaborate with Human Resources on hiring, termination, or promotional activities. Provide technical and operational database administration for MS SQL Server in development, test, and production environments. Own strategic items such as backup and disaster recovery planning related to IT infrastructure. Apply database knowledge in physical database design, performance and tuning, backup and recovery procedures, and general problem resolution. Support multiple high‑complexity servers and databases with concurrent users, ensuring control, integrity, and accessibility of data. Work with the DBA team to develop, implement, and monitor standards and procedures that ensure optimum performance, scalability, and reliability. Create and maintain scripts and documentation for all aspects of administration—including database design, implementation, data scrubbing, encryption, disaster recovery, and participation in disaster recovery processes. Perform system optimization and improvement planning, including SQL Server performance monitoring and analysis, capacity planning, system sizing, and ongoing maintenance and tuning. Provide hands‑on support for large databases, monitoring availability, security, general maintenance, ETL, backup/recovery, documentation, and configuration. Continuously monitor servers to provide proactive issue resolution. Perform code reviews, identify potential issues to reduce technical debt, and recommend coding best practices. Experience with multi‑node/multi‑instance clusters is preferred. Knowledge of hardware and its impact on SQL and proficient working knowledge of the SQL language are required. Other tasks as deemed appropriate by Threshold management. Qualifications 3–5 years as an IT Director or equivalent position in a company with > 300 users. Significant experience administering MS SQL Server versions 2016, 2019, and 2022. Comprehensive knowledge of MS SQL high availability environments and best practices. Mastery of best practices for the design, setup, configuration, and maintenance of a Data Warehouse environment to support SSRS and BI tools. Understanding of best practices for VMware infrastructure for SQL Server. 3–5+ years of security experience with endpoint security, intrusion prevention, and firewall security. Hands‑on experience with security systems, including firewalls, intrusion detection systems, anti‑virus software, authentication systems, log management, and content filtering. Experience with network security, networking technologies, and system, security, and network monitoring tools. Thorough understanding of the latest security principles, techniques, and protocols. Problem‑solving skills and ability to work under pressure. Bachelor of Science degree in Computer Science or related field with demonstrated success at mid‑to‑large size companies. Desired Skills and Training Strong team management and collaboration skills. Experience with MS Dynamics/NAV and understanding of NAV database schema. Experience with MS Business Central and understanding of Business Central database schema. Experience with SharePoint, MS Office, or equivalent systems and solutions. PMI (Project Management Institute) or equivalent certifications. Experience with integration and optimization of existing business systems. Experience with business intelligence (BI) and business analytic (BA) systems and solutions. Excellent communication skills, sound problem resolution, judgment, and decision‑making skills. Self‑motivated and able to work under minimal management with strong organizational skills. Ability to multi‑task, prioritize, and manage multiple projects in a fast‑paced environment. #J-18808-Ljbffr