Print Operations Supervisor

Job DescriptionJob DescriptionCompany and Vision

PlanetArt’s vision is to be the leading seller of personalized and make-on-demand products worldwide. We provide consumers with unmatched tools and content and an unparalleled end-to-end customer experience that result in high-quality, meaningful finished products and memorable celebrations of live events.

The company’s brands include the popular FreePrints and FreePrints Photobooks apps and the industry leading SimplytoImpress card and stationery site, as well as Personal Creations, CafePress and ISeeMe! Visit to learn more about our brands. We have more than 500 team members across multiple offices, primarily in Calabasas CA, San Diego CA, Woodridge IL, Minneapolis, MN and Pleasanton, CA. We also have team members in two company-owned offices in China, as well as in Europe.

Job Overview

As a member of the PlanetArt team, reporting directly to the Director of Print Operations, the Print Operations Supervisor will be responsible for optimizing workflow, meeting print deadlines, technical training, and supporting the safe, efficient, and continuous operation of multiple professional printing technologies. This is a hands-on position that requires the ability to adjust print schedules on the fly as well as trouble-shoot and repair equipment issues.

The Print Operations Supervisor will work closely with production department leadership teams to ensure production schedules are met.

He/she will also be expected to build and execute technical training programs for the print equipment under your care.

Schedule:Full-time, Monday through Friday 3:00 am – 11:30 am. Mandatory 10- and 12-hour days, including weekend hours, during all peak periods. Transfer to 2nd shift may be required during peak periods.What You’ll Do Key Responsibilities Responsible for assisting the Director of Print Operations with the management of production, quality, personnel, and departmental issues in your areaWork with the Director to plan production capacity and staffing levels; help schedule personnel and other resources appropriately to efficiently execute the production planDevelop a functional cross-trained team for the departments under your supervisionEnsure departmental goals in Safety, Quality, Cost, Inventory accuracy and people development are metAnalyze workflow and recommend improvement to maximize the efficiency of the operationMultitask between multiple wide format printer platformsThink critically and solve mechanical or software problems with equipment that may be malfunctioningOperate and troubleshoot printing equipment, with remote assistance from manufacturer or service manager if neededPerform daily cleaning and maintenance of equipment and maintain regular scheduled maintenanceWork closely with department managers to ensure appropriate equipment settings are established and maintainedDevelop technical training materials, including manuals, quick reference guides, visual aids, etc. to help support day-to-day operationsTrain department operators about equipment use, maintenance and careWork with print technicians and department managers to ensure production equipment is running properlySupport first level triage for print operator questions and/or concerns related to equipmentMaintain a safe and clean work environment by keeping the work area neat and complying with safety procedures, rules, and regulationsPerform ongoing visual inspection of final production prints to maintain quality assuranceTroubleshoot print quality issues called out by production or customer servicePerform other duties as assignedRequirementsWhat You Should Have Skills, Qualifications, and Requirements High school or vocational/technical school diploma or certificateMinimum of 3–5 years of hands-on wide-format print production experience, with at least 1–3 years in a leadership or shift supervisor roleServes as the sole point of accountability for all machine maintenance, repairs, and preventative upkeep, coordinating activities with external service vendors as required.Experience running dye sublimation, solvent, latex, and DTF print jobs3 years of Adobe Creative experience is preferredAn understanding of print head technologyThorough understanding of large format substrates, printing processes, materials, etc.Possess knowledge of Photoshop and Illustrator (further Adobe CC a plus), and RIP software a plusThe ability to manage time and workflow efficiently and be an exceptional communicatorAbility to work with a variety of internal departments including, but not limited to: IT, Quality Control, Human Resources, Merchandising and MarketingDemonstrates strong leadership to build and maintain an effective team.Can distinguish colors and inspect materialsExcellent written and oral communication skillsExtreme attention to detailAbility to manage multiple projects and multi-task quickly and effectivelyMust genuinely enjoy organizing, planning, and thinking quickly in a fast paced, demanding environmentThorough knowledge of Microsoft OfficeMust have the ability to work weekends, holidays, extended hours and 2nd shift as neededBi-lingual Spanish/English preferred but not requiredWhat You Can Expect Working Conditions Work is performed in a warehouse environment with exposure to the following: heavy machinery, dust, noise.Position requires frequent and sustained walking and/or standing for prolonged periods of time.Position requires regular lifting of up to 60 pounds and repetitive activities including but not limited to pulling, pushing grabbing and hand motions.BenefitsThe compensation range for this position is $22 - $28 hourly rate. PlanetArt offers a comprehensive benefits package, including:

Health, Dental, and Vision InsuranceLife Insurance 401(k) with matching Pet Insurance Mental Health BenefitsComprehensive Time Off Program, including Vacation, Sick Days, Paid Holidays, and Floating Holidays Employee Product Discounts