Operations Supervisor

Job Description

Job Description

Job Title: Operations Supervisor

Location: Naperville, IL (Hybrid)

Pay: $40 - $45 / Hour.

Industry: Logistics / Supply Chain / Distribution

Benefits: This position is eligible for Medical, Dental, Vision, and 401K benefits.

Position Summary:

Addison Group is partnering with our client to hire an Warehouse Operations Supervisor to support high-volume hiring efforts across multiple warehouse and distribution locations.

This role is responsible for managing the full recruitment lifecycle for hourly operations positions in a fast-paced logistics environment. The ideal candidate is highly organized, thrives in a metrics-driven setting, and has the ability to make confident hiring decisions while delivering a positive candidate experience. This position serves as a key recruiting partner to operations leadership and plays a critical role in achieving workforce planning and staffing objectives.

Key Responsibilities:

High-Volume Recruiting

• Manage end-to-end recruiting activities for assigned warehouse and operations locations.
• Source, screen, interview, and evaluate candidates for hourly operational roles.
• Conduct a high volume of daily interviews while maintaining quality hiring standards.
• Assess candidate qualifications, experience, and alignment with business needs.
• Make hiring recommendations and employment decisions within established guidelines.
• Present and manage employment offers, including candidate follow-up and offer acceptance.
• Maintain proactive communication with candidates throughout the hiring process.

Business Partnership & Workforce Planning

• Act as the primary recruiting contact for assigned operations and warehouse leadership teams.
• Partner with managers to understand hiring forecasts, workforce planning needs, and staffing priorities.
• Provide regular updates on candidate pipelines, hiring activity, and recruitment progress.
• Support hiring initiatives designed to meet seasonal and peak-demand workforce requirements.

Recruiting Metrics & Reporting

• Achieve recruiting performance goals related to interview volume, hiring targets, offer acceptance rates, and time-to-fill metrics.
• Monitor recruiting activity and maintain accurate records within the Applicant Tracking System (ATS).
• Analyze recruiting trends and recommend improvements to enhance hiring efficiency and candidate quality.
• Support workforce reporting and talent acquisition analytics as needed.

Recruitment Operations & Compliance

• Ensure candidate evaluations, interview feedback, and hiring decisions are properly documented.
• Prepare and process employment offers in accordance with company policies and procedures.
• Partner with onboarding and recruiting operations teams to ensure a seamless transition from offer acceptance through new hire onboarding.
• Maintain compliance with federal, state, and local employment laws throughout the recruitment process.

Qualifications:

• Experience managing full-cycle recruiting in a high-volume environment.
• Strong interviewing, candidate assessment, and decision-making skills.
• Ability to manage multiple requisitions and prioritize competing demands.
• Experience supporting warehouse, distribution, manufacturing, logistics, or operations hiring preferred.
• Strong communication and relationship-building skills with both candidates and business leaders.
• Comfortable working in a metrics-driven environment with established hiring goals and performance expectations.
• Proficiency with Applicant Tracking Systems (ATS) and recruiting technologies.
• Strong organizational skills and attention to detail.

Preferred Qualifications:

• Experience recruiting for hourly operations, warehouse, distribution, or supply chain roles.
• Background supporting large-scale hiring initiatives or seasonal workforce ramp-ups.
• Experience partnering directly with operations leaders and workforce planning teams.
• Familiarity with recruiting analytics and KPI reporting.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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