SALES MANAGER IN TRAINING - THE VILLAGES/SPANISH SPRINGS

Job Description

Job Description

Who We Are…

With over 50 years of experience, and several CITY HOME and Ashley HomeStore showrooms and distribution centers throughout Florida, CITY HOME continues to be recognized as a top furniture company in South Florida and nationwide. By joining CITY HOME, you become part of a family-spirited organization that is focused on you! With planned local growth, plus growth in new markets over the next several years, the CITY HOME team is excited about the future. Join our fun, family-spirited team to build a long-lasting career at a company that will continue to challenge, develop, and appreciate its Associates. Click Here to watch our Company video!

Our Vision is to be the ultimate home store.

Our Purpose is to enrich people’s lives and make the world a better place.

Our Mission is to provide quality home furnishings, at excellent values, in an exciting and fun environment.

Our Values : Mutual Trust & Respect | Continuous Improvement | Entrepreneurial Spirit | Customer Focus | Teamwork | Giving Back

What Benefits You’ll Receive…

• Competitive, Transparent Compensation
• Medical, Dental, and Vision
• Life & Disability Insurance
• Voluntary Insurance (Accident, Hospital, Critical Care, etc.)
• 401(k) with Company Match
• Paid Vacation & Sick Time
• Employee Resource Groups (ERGs)
• Flexible Environment
• 90% Promote from Within
• Employee Assistance Program (EAP)
• Associate Purchase Discount Program
• Paid Parental Leave
• And so much more….

What This Opportunity Is…

As a Manager In Training you will work in a hybrid role as a Sales Associate while participating in a structured training program designed to prepare you for a future management position. This will help you to understand the sales process, company policies and processes, and learn how to become an effective leader prior to being promoted.  You’ll gain experience in providing top-tier customer service and sales while learning critical leadership and operational skills from experienced managers.

You will learn the role of the Showroom Manager through on-the-job training to prepare you for the future opportunity to become a Manager at CITY HOME and to manage a team of associates in the showroom.  The primary function of the Showroom Manager is to increase showroom sales, Customer satisfaction and Associate satisfaction while reducing unnecessary expenses through strategic initiatives and effective daily management

At CITY HOME, our Sales Associates are more than just a salesperson — they are entrepreneurs with the power to shape their success. We provide the furniture, marketing support, delivery services, and aftercare. It’s up to you to maximize these resources. Through our marketing efforts, we generate a steady flow of customers.  You can also take ownership of your time, building your customer base through referrals, repeat purchases, and prospecting past guests. Sales Associates have the opportunity to make one appointment per month or 100 — it’s your business, your time, and your choice.

Click here for a day in the life of a Sales Associate. 

Position Title: Sales Manager In Training

Reports to:      Sales Leadership 

Location:        The Villages/Spanish Springs

Department/Sub-Department: Sales

Compensation: Uncapped earning potential through commissions + $30/hour when scheduled for manager on-the-job training *Detailed compensation structure listed below.  

What You’ll Do…

As a Manager In Training your primary responsibilities will be to:

• Learning the Showroom Manager role,  you will:
  • Daily management tasks for the showroom
  • Handling customer service issues
  • Engaging with associates and guests in the showroom to drive sales, services, finance, ensure quality, and customer satisfaction
  • Conduct training sessions with associates
  • Helping solve problems in the showroom
  • Communicate and support new initiatives and processes/changes in the showroom to drive results
  • Learn and complete showroom inventory counts
  • Learn how to manage a team and drive showroom / team performance
• Shadow experienced managers to learn operational and leadership skills.
• Contribute to team meetings, sharing ideas and learning from senior leaders.
• Learn and practice the responsibilities of a Showroom Manager, including but not limited to:

As a Sales Associate ,  you will:

• Help guests design a home they'll love
• Engage and present various home furnishings and service options
• Navigate large showrooms and be on your feet 8 hours a day
• Build personal connections and guide customers through the sales process
• Assist guests in finding the best financing options
• Convert customer interactions into successful sales
• Create invoices and schedule deliveries
• Prospect and account management
• Maintain neatness of the showroom  for a welcoming  customer experience
• Meet or exceed monthly sales goals and other KPIs set by management
• Address customer concerns to ensure customer satisfaction
• Continue professional development

Compensation : This is a commission-driven position with uncapped earning potential. Success here at CITY HOME is about developing your skills and knowledge. You can expect to make $65,000 or more during your first year while you are learning sales and the leadership role.  When handing managerial duties, you will be paid $30/hour in addition to your commissions earned.  Upon promotion to Showroom Manager, the compensation moves to salary, plus bonus and averages $75,000 per year.  As a fast-growing company, there is significant opportunity for growth as we continue to open new showrooms and need additional leaders.

What We’re Looking For…

• Positive Energy
• Goal-Oriented
• Speaking Effectively / Listening Attentively 
• Self-Driven And Motivated
• Customer Facing Experience
• Relationship Management
• Ability To Influence
• Integrity
• Professionalism
• Change Receptivity
• Technology Fluency
• Entrepreneurial Spirit

What’s Required…

• Education & Work Experience:
• Bachelors Degree, preferred
• One or more years from a related environment preferred.

• Schedule:
• Ability to work evenings and weekends as part of a flexible and accommodating full-time, 40-hour-per-week schedule
• Technology Requirements
• Knowledge of Microsoft Office Programs (i.e. Excel, Word, and Outlook, etc.)
• Google Suite (i.e. Docs, Sheets, Slides, etc.)
• You’ll use an iPad for all training, transactions, financing applications, inventory checks, etc.
• Ability to guide customers throughout the showroom for extended periods of time. Some of our showrooms are equivalent to the size of two football fields and Associates have recorded over 15,000 steps taken in a single day!

Are Your Excited?…

Here are your next steps:

• Apply
• Submit your application and resume
• Application Review
• A CITY HOME Recruiter will carefully review your qualifications
• Virtual Interview         
• Complete your short video interview with our AI Virtual Assistant
• Recruiter Review
• Your interview will be reviewed by a recruiter
• Recruiter Follow up
• A recruiter will contact you by phone to discuss next steps and answer any questions you may have
• Hiring Manager Interview
• Meet with the hiring manager for an in-person interview

CITY Furniture, Inc. is an Equal Opportunity Employer. We recruit, hire, train, and promote individuals in all job titles without regard to age, race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, or status as a covered veteran or any other status protected by federal, state or local law. At CITY Furniture, Inc. we are committed to a fair and equitable workplace where everyone is a respected and a valued member of the team.