Receptionist
Twin Lakes Physical Therapy
Benefits:
401(k)
Health insurance
Paid time off
401(k) matching
Competitive salary
Opportunity for advancement
Training & development
Benefits/Perks
Competitive Hourly Pay
Health Insurance
Paid time off
401K matching retirement plan
Career Growth Opportunities
Fun and Energetic Environment
Job Summary
We are looking for a friendly, welcoming receptionist to join our team in our Gray, GA office!
As the receptionist for our busy physical therapy clinic, you will be the first point of contact for our patients. You will greet customers as they arrive, book appointments, and answer phone calls, as well as attend to the needs of patients throughout their physical therapy visits. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.
Responsibilities
Answer phone calls, schedule patients, maintain new patient list, and return voicemails immediately
Collect payments from patients and insurance companies, log payments and prepare deposits 5 days a week.
Collect and accurately enter patient data in EMR system immediately
Effective communication with patients, managers, and coworkers
Maintain the cleanliness and appearance of workspace and office
Assist with insurance authorizations and benefit checks
Manage records and correspondence for clinic
Other duties as directed by the clinic director and assistance for physical therapists as needed
Skills
Able to communicate clearly and with sensitivity
Able to use empathic listening and de-escalation techniques
Able to demonstrate proficiency with computer and EMR software
Able to demonstrate attention to detail and organizational skills
Able to follow rules and guidelines as defined by management
Qualifications
At least 1 year of customer service experience
At least 1 year office experience
Preferred 1 year experience in a healthcare delivery field
Strong work ethic and positive attitude
Familiar with computers and scheduling software
Excellent multi-tasking skills
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