Territory Manager Longview/Tyler

Overview Johnstone Supply is a leading wholesale distributor of HVACR equipment, parts, and supplies, serving contractors with world‑class products and service. Over the last seven decades, the company has grown into an industry leader with more than 470 branches and six distribution centers across North America. Johnson partners with major manufacturers such as Daikin, Goodman, Honeywell, Emerson, Johnson Controls, Google, and Fujitsu. Responsibilities A day in the life: Territory & Sales Planning: Researches and categorizes customers based on revenue potential, creditworthiness, and business needs. Develops and updates territory plans, sales forecasts, and goals. Customer Engagement & Relationship Building: Initiates and maintains relationships with key decision makers, regularly engaging customers to understand needs, provide insights, and adjust programs accordingly. Acts as a trusted advisor. Sales Execution & Consultative Selling: Identifies customer needs, presents tailored product and service solutions, articulates value, and guides customers through the buying process to close deals. Internal Coordination & Communication: Shares customer insights with branch teams, ensures internal support for customer needs, and follows up on leads or issues uncovered by the team. Problem Resolution & Customer Support: Serves as the primary contact for addressing customer issues and ensuring satisfaction. Tracking, Reporting & Market Awareness: Inputs customer interactions into CRM, analyzes sales and buying behaviors, monitors industry trends, and maintains product knowledge through ongoing training. Company Representation: Represents the company at industry events, trade shows, and customer‑requested functions. Qualifications At least 2 years of direct sales experience: required; this experience may come from a variety of work or educational backgrounds. A high school diploma or GED is required. Must maintain a valid driver’s license and professional personal appearance. HVAC‑R industry & technical knowledge: Knowledge of HVACR wholesale distribution, customer business operations, and profitability factors; understanding of internal company operations, programs, and differentiators; basic mechanical aptitude helpful. Sales & analytical skills: Ability to develop customer expansion strategies and sales forecasts; skill in identifying high‑value opportunities and uncovering business potential; skill in diagnosing problems and linking solutions to customer needs. Communication & interpersonal skills: Strong listening, questioning, and two‑way communication skills; ability to present programs professionally; influence, negotiate, and drive customer decision making; adapt to different personalities and address issues diplomatically. Organization skills: Ability to prioritize tasks and manage time effectively; execute and implement sales programs; coordinate with stakeholders; use tracking systems to manage follow‑ups and action items. Software & systems skills: Proficiency in CRM software, Excel, Word, PowerPoint, Outlook; use of data tracking, presentation, and point‑of‑sale software. Company Values Safety: Prioritizes safety at work and home, ensuring employees work safely. Customer Focused: Takes perspective of those served, anticipates needs, and responds quickly. One Team: Wins together by collaborating, focusing on common goals, and leveraging team strengths. Own It: Takes initiative, acts with urgency and pride, does things right the first time, and acts with integrity. Innovate: Embraces and creates change that drives continuous improvement and customer‑valued solutions. Benefit Overview At Johnstone Supply, we recognize that employees’ growth, well‑being, and success drive the company. We offer a competitive wage, health and wellness benefits including medical, dental, vision coverage and supplemental options. Resources include: Competitive paid time off (PTO) Safe Harbor 401(k) – 100 % employer match up to 5 % of base pay, immediate vesting Holiday pay – pay for seven and a half holidays per year Paid parental bonding time Employer‑subsidized medical, dental, and vision plans Employer‑paid life insurance and short‑term disability Voluntary long‑term disability, accident, critical illness, and hospital indemnity insurance 24/7 access to virtual care/telehealth options Health savings account (HSA) with employer contribution; flexible spending accounts (FSA) Well‑being program with reduced medical cost opportunities Employee assistance program (EAP) for you and your family Tuition reimbursement Employee referral bonus program Employee service milestone recognition program EOE & E-Verify participating employer. #J-18808-Ljbffr Johnstone Supply LLC