Test Center Administrator/Proctor-Part Time

Test Center Administrator/Proctor-Part Time Job Category: TCA/Rater Requisition Number: TESTC002013 Part-Time On-site Locations Showing 1 location Title: Test Center Administrator (TCA) Part-Time Location: 1 Centerpointe Drive, Suite 370, 3rd Floor, La Palma, CA 90623 Schedule: Tuesday and Wednesday: 7:30am–4:00/5:00pm (depending on the exam schedule); Additional shifts may occasionally be added on Thursdays, Fridays, and the first Saturday of the month based on testing needs. Wage: $19.00/hr. About the Role As a Test Center Administrator (Exam Proctor), you’ll play a critical role in maintaining exam integrity and delivering a smooth, professional experience for every test taker. This is an entry-level position with training provided, perfect for individuals who value accuracy, customer service, and a calm testing environment. Role Responsibilities Welcome test takers and explain testing procedures clearly. Verify IDs and maintain strict exam security protocols. Set up workstations and troubleshoot technical issues with internal teams. Supervise exams and ensure compliance with PSI policies. Perform opening/closing procedures and light housekeeping such as sanitizing workstations. Troubleshoot with internal departments, such as IT, to fix any technical issues in the Test Center. Provide support for test takers with accessibility needs. Qualifications High school diploma or equivalent. US citizenship required. Customer service experience preferred (training provided). Strong communication skills and attention to detail. Ability to remain calm under pressure and handle sensitive situations. Basic computer skills; Microsoft Office experience is a plus. Physical ability to stand/walk for up to 40% of your shift. Commitment to exam security and compliance. Equal Opportunity Statement Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr