Customer Service Representative

Johnson Brothers Maverick BeverageLooking for a rewarding career? Johnson Brothers Maverick Beverage is a leading family-owned distributor of wine, spirits, and beer, delivering exceptional service since 1953. We proudly represent the world's top beverage brands and are committed to excellence, innovation, and growth. Johnson Brothers offers exciting opportunities in a variety of areas. Join our passionate team and help shape the future of the beverage industry!Shift: Monday through Friday, 7:30 am - 4:00 pm Pay: $23/hourRemote deposit of daily checks collected from route drivers as well as sale rep check collection Posting of customer checks within our application systemFiling of deposited and following the companies established document storage policiesSupport customer service functions including but not limited to: Answering the customer service phone line to support the commercial team as well as direct customersMonitor and respond to the general email inboxGeneral order entry and modificationProcessing approved discountsCustomer credit memo support following a verification processSupport the commercial team through interdepartmental liaison with teams such as delivery and warehouseOversee the will call and sample checkout process ensuring proof of deliveries are received for all pickups.Provide general office support such as supply orders, meeting and event setup and preparation support.Other administrative and support functions as assigned.Job Requirements:2 year Business related degree (preferred).Excellent written and verbal communication skills with professional telephone etiquetteResolution driven and customer service orientedAbility to multi-task and meet deadlines in a fast paced, high volume environment.Detail oriented with strong organization skills.Solid computer skills including: MS Office (Excel, Word and Outlook).Perform wide variety of administrative duties as assignedJohnson Brothers is an equal opportunity employer, committed to fair treatment and hiring based on qualifications. We prohibit discrimination based on race, color, religion, gender identity, sexual orientation, age, disability, military status, or any other protected status under applicable laws.Worker Sub-Type: RegularTime Type: Full time