Basic Needs & Student Support - Student Assistant

Job Summary:


The CSUSB Basic Needs & Student Support serves as a one-stop wellness hub where students can access basic needs services, complete basic needs intake, and connect to housing, food, financial, and other essential resources both on and off-campus.


Wellness Ambassadors are a group of positive, enthusiastic and well-informed students who are interested in supporting the daily operation of the Basic Needs & Student Support Center. We are seeking an organized, motivated, and outgoing individuals to support the daily operations of the Basic Needs & Student Support Center.


Responsibilities:


Under direct supervision, duties include but not limited to:
Compassionate Care
- Provide quality and consistent student-centered services to all students and provide additional resources and information to assist students in addressing their needs.
- Maintain a caring, respectful, comfortable, welcoming, and inclusive environment for all student shoppers served in the Obershaw DEN and/or mobile pantry.
- Maintain positive and professional working relationships with external agencies and the campus community including students, staff, and community members.
- Present a professional appearance and positive attitude.


Operations:
- Under direct supervision, maintain the daily duties of the mobile pantry, assists with mobile pantry opening and closing duties.
- Maintain utilization records of shoppers in the Obershaw DEN and/or mobile pantry in the Athletic department including scanning IDs, processing donations, performing data entry.
- Maintain food inventory, quality control, and rotation of food supply in accordance with policies and procedures.
- Keep space and storage area clean and organized, including wiping down shelving, and refrigerators, organizing stocking, and quality control.
- Support crowd control during busy times in the service area.
- Track student usage and inventory management for reporting purposes.
- Ability to push, pull, lift up to 25 pounds


Outreach:
- Remain current of services and resources available on and off campus, such as free food at upcoming events and programs.
- Refer students to additional resources available through Basic & Needs & Student Support and the integrated Holistic Support.
- Engage with students through in-person tabling and outreach events to promote department services, programs, and resources.
- Provide basic needs resources and services offered to students which may include Basic Needs Grant Request, Swipe Out Hunger, CalFresh, incentive resources, and more.


Coaching:
- Guide and follow up with new and returning students on basic needs services or resources to successfully complete.
- Refer students to additional resources available through the Basic & Needs & Student Support Center and the integrated Holistic Support


General:
- Attend staff meetings and all required training every 1st and 3rd Friday of every month.
- Work on special projects as assigned.
- Assume responsibility for understanding and learning about all basic needs services and program offered in the department.


Minimum Qualifications:

• Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff, and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.

• Special Qualification: Admission or registration as a CSU student.

Required Qualifications:

• Maintain a 2.0 G.P.A. or greater per semester and cumulative.
• Students must be enrolled in at least halftime units at CSUSB (6 units undergraduate; 3 units graduate)
• International students must have full-time enrollment at CSUSB. (12 units undergraduate; 6 units graduate)
• Eligible to work in the United States
• Payroll Requirement: Social Security Card

Preferred Qualifications:


Knowledge, Skills, Abilities:
- Ability to provide friendly and pleasant student-oriented services and maintain a professional work conduct
- Ability to effectively communicate clearly and concisely both verbally and in writing
- Ability to adhere to work agreements, follow routine verbal and written instructions, use time effectively and work productively with general supervision
- Ability to speak and write in a second language is a plus but not required.
- Ability to multi-task and prioritize tasks to meet deadlines.
- Intermediate proficiency in Google applications.
-Ability to lift 25 pounds


Special Conditions:


Must be able to lift twenty-five (25) pounds.


Compensation and Benefits:


Student Employment Anticipated Hiring Range: $16.90 per hour.


The compensation offered will consider internal equity and experience among other factors.


Position Information:


Work status: Part-Time, Temporary, Seasonal


Academic year available hours: Monday through Friday (8:00 am - 5:00 pm).

Summer available hours: Monday through Thursday (7:00 am - 5:30 pm).

The application deadline is: October 23, 2026; however, the position may close when an adequate number of qualified applications are received.


This is an 'On-Campus Only' position. Student Employees are not eligible to telecommute at any time.


California State University, San Bernardino, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.


California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas).


Education Code 89521 Requirements : Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant's current and/or former employers to the CSU concerning any substantiated allegations of misconduct.


Conditions of Employment

Background Check
Satisfactory completion of a background check (including a criminal records check) may be required for student employment purposes. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check when required may affect the continued employment of a current CSU employee who was conditionally offered the position.


Driver's License Check
Possession of a valid Driver's License may be required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.


I-9
CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at .


On Campus Commitment


In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.


Closing Statement:

Reasonable Accommodation
We provide reasonable accommodation to applicants and employees with disabilities. Applicants with questions about access or requiring reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at View email address on click.appcast.io .


Smoking
CSUSB is a smoke and tobacco-free campus. See policy .


Clery Act
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: .

Advertised: Sep 24 2026 Pacific Daylight Time

Applications close: Oct 23 2026 Pacific Daylight Time