Account Manager - LearnGxP

Account Manager – LearnGxP

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

We are hiring an Account Manager for LearnGxP to drive the growth of Veeva's accredited GxP eLearning library in the life sciences industry. In this role, you'll drive your own success by generating sales demand and pipeline revenue through outbound lead development. You will own the end-to-end sales process, including generating leads, qualifying opportunities, closing deals, and collaborating with Veeva account executives.

You will also act as a strategic partner and cultivate strong customer relationships by shaping market messaging, providing thought leadership, and facilitating customer adoption of the Veeva LearnGxP offering to promote long-term success. Leveraging your expertise in sales, life sciences, and online learning, you'll develop innovative solutions to meet customer needs and promote rapid growth in digital training.

What You'll Do

• Work within a defined territory to generate and qualify new leads and sales pipeline opportunities
• Research and develop a plan for selling LearnGxP into your assigned accounts
• Manage the complete sales cycle and build trusted customer relationships
• Understand the catalog of GxP courseware and be able to speak about it with authority
• Collaborate with Veeva Account Partners to advance and close your opportunities
• Maintain accurate activity and opportunity tracking in CRM
• Deliver solution-oriented responses for RFPs, proposals, and presentations
• Configure and manage customer trial accounts
• Drive growth in the US market for Veeva training solutions
• Represent Veeva at industry events

Requirements

• 3+ years of life sciences experience
• Proven ability to innovate across business processes and technology solutions
• Strong interpersonal, communication, and presentation skills, with the ability to engage customer stakeholders on GxP eLearning content across multiple functional areas
• Energetic self-starter with excellent time management, prioritization, and initiative
• Team player with accountability and adaptability to take direction
• Bachelor's degree required
• A background in GxP and learning & development (L&D)
• Experience with Learning Management Systems and eLearning solutions, ideally in pre-sales or customer-facing roles within software or training companies
• Ambitious and driven to succeed in a dynamic environment
• Willingness to travel up to 40% for customer meetings and presentations

Nice to Have

• Experience in Consulting, Customer Success, or Project Management
• Experience with Veeva, Salesforce or other CRM systems
• Experience in Life Sciences or Technology
• Strategic account planning and execution skills
• Knowledge of eLearning best practices, standards and current industry trends, with a particular focus on life sciences or GxP applicability
• Learning Management System experience

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

• Follow the application process and submit your resume.
• Within 3 days, you will receive a link to a personality assessment administered by a third party.
• Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
• If moving to the interview stage, the process is as follows:
  1. A conversation with the hiring manager
  2. A practical case exercise
  3. A final conversation with our group's Senior Leader.
• Once all interviews are complete, the manager will be in touch with a final decision.

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $70,500 – $100,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.