[Experienced] Field Service Technician Cedar Rapids, IA

Experienced Field Service Technician in Commercial Food Equipment Service

CONES Solutions is seeking an experienced, Field Service Technician to expand our Service Team. Our service technicians are at the very core of what our company represents. They are responsible for troubleshooting and repairing customer commercial food equipment, providing preventative maintenance (PM) inspections, and responding to emergency service calls on equipment including but not limited to coolers, freezers, ovens, fryers, steamers, warmers, and dish cleaning equipment.

The right candidate will be a skilled technician - someone who thrives on independence, values customer relationships, and is excited to grow within market.

Primary Duties and Responsibilities

• Troubleshoot, diagnose, and repair a wide range of commercial foodservice equipment (fryers, ovens, refrigeration, steamers, beverage systems, and more)
• Provide preventative maintenance inspections and respond to emergency service calls
• Deliver exceptional customer service while building strong local relationships with restaurants, schools, and foodservice operations
• Identify new customers and additional opportunities within existing accounts
• Participate in the regular rotation of after-hours and weekend calls
• Pursue continual skill development, including studying for and passing the 4 CFESA certification exams (Electrical, Gas, Steam, Refrigeration)
• Order parts and complete required paperwork
• Maintain service vehicle

Job Expectations

• MUST possess and maintain a valid driver's license
• Read and interpret wiring diagrams and schematics
• Lift up to 50 lbs. regularly and 100 lbs. infrequently
• Ability to climb ladders, kneel, crouch, and work in varying indoor and outdoor environments
• Proficiency with hand tools, power tools, gauges, and meters
• Strong communication skills (written, typed, and verbal)
• Comfortable with using tablets, phones, and IT-based service systems

Education, Training, and Experience

• High School Diploma or equivalent required
• Minimum 2 years of experience in HVAC/R or commercial equipment service
• Demonstrated ability to work independently and manage responsibilities
• U.S. work authorization (no sponsorship available)

What Makes You Stand Out

• Hands-on expertise across electrical, gas, steam, and refrigeration equipment
• Strong customer relationship-building skills
• Current EPA certification (Universal preferred)
• CFESA certifications or readiness to pursue them quickly

Benefits Include

• $2430/hr DoE, with structured growth opportunities tied to certifications and advancement, plus performance-based raises and bonuses
• Performance-based raises and bonuses
• Company vehicle, phone, tablet, corporate/fuel card
• Paid vacation, sick time, and holidays
• Health, vision, and dental coverage
• Disability and life insurance
• Paid factory and CFESA training
• Tuition reimbursement
• Company-match retirement plan
• Uniforms with professional laundering service

Company Information

Founded in 1966, CONES Solutions, Inc. is a commercial food and beverage equipment sales and service company. Headquartered in Moline, IL, we provide installation, warranty and non-warranty service, and parts distribution for a wide variety of manufacturers. With strong service coverage across Illinois and Iowa, CONES is proud to "Keeping Your Kitchen Running Smoothly."