Field Service Engineer - Cedar Rapids, Iowa

Job Description

Job Description

Job Title: Data Center Service Technician (PDU Systems)

Location: Cedar Rapids, IA Area (Regional Travel)
Compensation: $40–$45/hour (straight time) + OT (1.5x)
Schedule: On-call with flexible PTO and pre-approved blackout dates

Position Overview

We are seeking a skilled Data Center Service Technician with hands-on experience supporting Power Distribution Unit (PDU) systems in data center environments. This role is responsible for maintaining, troubleshooting, and ensuring the reliability of low- and medium-voltage power distribution equipment that supports critical server infrastructure.

This is a regional, field-based position supporting multiple data centers within a defined geographic area. The ideal candidate understands the urgency, protocols, and operational nuances of data center environments and is comfortable working independently in high-priority situations.

Key Responsibilities

• Troubleshoot, diagnose, and repair PDU systems and associated low- to medium-voltage electrical equipment
• Respond to critical service calls in an on-call capacity, ensuring rapid resolution of power-related issues
• Perform preventive maintenance (PM) checks on PDU systems and supporting infrastructure
• Monitor and verify proper electrical load distribution to prevent overload conditions
• Collaborate with data center personnel to ensure safe and compliant system operation
• Document service activities, findings, and corrective actions
• Maintain adherence to all safety standards and data center protocols

Travel & Work Structure

• Regional travel required (typically within a 3-hour radius)
• Travel time is fully compensated (from departure from home to return)
• Use of personal vehicle required (all tools provided on-site)
• Company credit card provided for fuel and work-related meals

On-Call & Scheduling

• This is an on-call position, requiring availability for urgent service needs
• Technicians may schedule PTO and blackout dates (e.g., weddings, personal events) in advance
• When not on active calls, technicians will focus on preventive maintenance and system monitoring

Qualifications

• Hands-on experience with PDU systems (Power Distribution Units)
• Prior experience working in data center environments (strongly preferred)
• Working knowledge of low- and medium-voltage electrical systems
• Strong troubleshooting and diagnostic skills
• Ability to work independently in time-sensitive situations
• Valid driver’s license and reliable personal vehicle

Compensation & Benefits

• Hourly pay: $40–$45/hour (based on experience)
• Overtime paid at 1.5x
• Paid for full travel time (portal-to-portal)
• Tax advantages associated with the use of a personal vehicle
• Company-issued credit card for travel expenses
• Flexible scheduling with PTO and blackout date allowances