UPS Electrical Technician

The UPS Technician III role, based in Dallas, TX, provides installation, startup, commissioning, certification, preventive maintenance, and repair services for uninterruptible power supply (UPS) and battery systems. This experienced technician works independently, leads crews with varying skill levels, and coordinates with customers and project partners to complete work safely, on schedule, and within budget while minimizing customer disruption. The position requires approximately 50% travel.

Responsibilities

• Install, replace, start up, commission, and certify UPS and battery systems.
• Perform preventive and scheduled maintenance, troubleshoot system issues, and complete routine and emergency repairs without supervision.
• Operate and service UPS systems, battery systems, power distribution units (PDUs), automatic transfer switches (ATS), and AC/DC rectifiers.
• Lead crews, assess staffing needs, and estimate consumables and connection components needed to complete maintenance and installation projects.
• Coordinate with general contractors, subcontractors, partners, and clients to meet project schedules and budgets.
• Communicate effectively with coworkers, sales teams, engineering partners, management, and customers.
• Monitor working conditions and crew fatigue, addressing risks to safety and productivity.
• Mentor team members, share technical skills and service methods, and foster a cooperative, productive work environment.
• Maintain regular, reliable attendance and perform other duties assigned by Services Management.

Qualifications

• High school diploma and 3–5 years of UPS service experience.
• Electrical and mechanical experience with UPS and DC systems, including familiarity with manufacturers such as Eaton, Mitsubishi, Schneider Electric, APC, GE, and Emerson.
• Ability to independently troubleshoot, repair, install, and maintain UPS systems and safely operate service equipment.
• Knowledge of, or ability to learn, basic AC/DC theory, electronic components, and electronic circuitry.
• Complete training in the use of digital multimeters, clamp meters, flexible current transformers, phase rotation meters, power quality analyzers, infrared cameras, and oscilloscopes for diagnostic measurements.
• Understanding of isolation devices for controlling voltage exposure and proper use of arc-flash protective equipment and other personal protective equipment (PPE).
• Competency in series, parallel, and series-parallel connections, torque specifications, torque-mark application, and visual inspection of completed installations.
• Ability to lead and train crew members, manage competing priorities, and exercise sound judgment.
• Strong written and verbal communication skills and proficiency with Microsoft Word and Excel.
• OSHA 30-hour certification, NFPA 70E safety training, and Level II or higher thermography certification.
• Ability to travel approximately 50% of the time.
• U.S. citizenship is required.