Driver/Assembly and Fulfillment

Job Description

Job Description

Position Summary

Are you looking for a meaningful role that keeps you active and connected to the community? Goodwill Central Texas is seeking a reliable, safety-minded Driver / Assembly & Fulfillment team member. This position safely operates a box truck, supports pickups and deliveries, loads and unloads materials, and completes cooler assembly, sanitation, inventory, and fulfillment work with speed and accuracy. The role helps move goods safely while supporting Goodwill’s mission of delivering opportunities.

Essential Duties & Responsibilities

• Navigate designated routes to complete pickups and deliveries safely, accurately, and on time.
• Maintain clear communication with dispatch by radio, phone, or approved digital channels regarding schedules, route changes, delivery status, and delays.
• Safely load and unload box trucks and trailers serving plasma centers, ensuring no damage occurs to materials, equipment, vehicles, trailers, or facilities.
• Secure, handle, and protect merchandise, donated goods, raw materials, coolers, gel packs, supplies, and store deliveries.
• Follow established procedures for sanitizing coolers and gel packs; accurately configure outgoing coolers and shrink-wrap completed pallets.
• Work with speed, efficiency, and accuracy to maximize organization and meet daily assembly and fulfillment requirements.
• Complete all required documentation accurately, including manifests, inventory levels, quality-control logs, dispatch records, vehicle logs, and inspection reports.
• Conduct daily vehicle and equipment checks, including fuel, fluids, tires, general condition, and required pre- and post-trip inspections.
• Follow dock-safety procedures, including tire chocking, safe positioning, general inspection, and proper loading/unloading practices.
• Count incoming and outgoing cooler shippers, gel packs, supplies, stock, and unusable items; enter totals into computerized inventory records.
• Immediately communicate discrepancies, defects, damaged materials, or process concerns to the Area Manager or designated supervisor.
• Maintain accountability for assigned personal protective equipment (PPE) and ensure proper use while on duty.
• Operate pallet jacks and other approved material-handling equipment in accordance with training and safety procedures.
• Maintain a clean, professional appearance and provide respectful, customer-focused service to donors, stores, plasma-center contacts, customers, and the public.
• Build and maintain positive, collaborative working relationships with management, peers, customers, and partner sites.
• Perform other duties as assigned.

Minimum Qualifications

• Valid Texas driver’s license and a solid driving record.
• Must be at least 18 years of age.
• Prior truck-driving experience; box truck experience is preferred.
• Ability to understand and follow written and verbal directions, safety protocols, sanitation procedures, and established workflows.
• Strong English communication skills for dispatch coordination, customer interaction, documentation, and safety communication.
• Basic mechanical awareness for routine vehicle checks and upkeep.
• Ability to complete paperwork and enter accurate counts or inventory information into a computer system.
• Experience with pallet jacks, dock operations, shipping/receiving, warehouse logistics, assembly, or fulfillment is a plus.
• Dependable, organized, safety-focused, and able to work efficiently while maintaining accuracy.

Physical & Work Environment Requirements

• Comfortable working in a non-climate-controlled warehouse, dock, vehicle, or outdoor environment.
• Able to lift and carry up to 50 pounds.
• Able to stand, walk, bend, twist, reach, push, pull, load, and unload for extended periods—up to eight hours per shift as operationally required.
• Able to safely enter and exit vehicles, work around docks and pallets, and use required PPE.
• Able to perform repetitive assembly, sanitation, counting, and material-handling tasks while maintaining quality and safety standards.

MISSION IMPACT  Every safe delivery and accurately completed order supports Goodwill Central Texas programs and the communities we serve.

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Monday-Fridays: 12:00pm-6:30pm