Senior Customer Operations Manager
U-Line Corporation
Senior Customer Operations Manager
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Fast, friendly, and customer-focused – that's what makes Uline's customer service legendary! As a Senior Customer Operations Manager, continue this legacy by empowering our team to minimize order delays and deliver the exceptional experience our customers love.
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Position Responsibilities
- Manage Backorder and Custom / Drop-Ship operations, focusing on quality, speed and accuracy.
- Guide leaders in analyzing department results for trends and improvement opportunities.
- Track and report gross profit, return, vendor performance and customer feedback metrics.
- Work with other Uline teams to enhance customer service processes and identify new product opportunities.
- Build strong vendor relationships to resolve issues quickly and enhance service quality.
Minimum Requirements
- Bachelor's degree.
- 5+ years of experience in Customer Service or Product Management, including 2+ years in a management role.
- Knowledge of Order Entry, Purchase Order Systems and Microsoft Office.
- Travel to Uline's North American branches and to vendors.
Benefits
- Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
Employee Perks
- Café featuring affordable daily meal options from local restaurants.
- On-site fitness center and beautifully maintained walking paths.
- Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
EEO/AA Employer/Vet/Disabled
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Senior Customer Operations Manager in Glenview, IL vacancy
- ...The Senior Manager Revenue Accounting is responsible for ensuring the integrity of the Company's revenue accounting by providing accounting... ...which involves partnership with all of ULS's business operations and an understanding of: UL's diverse types of revenue the contracts...SeniorFull timeWork at office
UL Solutions External Career Site
Northbrook, IL19 hours ago $46.99k - $112.2k
CVS Health is hiring a Sr Analyst, Implementation Manager in Northbrook, Illinois. In this role, you will manage client implementations, developing project plans and maintaining strong client relationships. You will need at least 3 years of project management experience...SeniorWork at office$177.69k
...Senior Account Executive Northbrook, IL About the Opportunity... ...; it's a chance to build and operate a hyperlocal magazine in your... ...businesses with their ideal customers through your publication... ...community-driven content Manage your territory, sales pipeline...SeniorLocal areaWork from homeHome officeFlexible hoursThe N2 Company
Northbrook, IL3 days ago- Ul Solutions is looking for a Senior Manager Revenue Accounting in Northbrook, IL. This full-time hybrid position is crucial for ensuring... ...revenue accounting and involves a partnership with all business operations. The role requires documentation and oversight of UL's...SeniorFull timeContract work
- Fareva in Morton Grove, IL is seeking a Senior Manager, Supply Chain & Customer Service to oversee supply chain planning and customer service operations. Key responsibilities include leading S&OP, optimizing inventory, and ensuring exceptional service delivery by collaborating...Senior
$230k - $275k
Position Senior Institutional Client Relationship Manager - Central and Western US States (Full Time) Job Number 338779BR Responsibilities Originate new institutional relationships by engaging pensions, endowments, foundations, insurers and similar allocators, delivering...SeniorFull time$150k - $170k
...The Senior Manager Revenue Accounting is responsible for ensuring the integrity of the Company... ...partnership with all of ULS’s business operations and an understanding of: • UL's... ...accurate and timely results. Review customer contracts for revenue recognition implications...SeniorFull timeWork at officeUL
Northbrook, IL1 day ago$75.4k - $199.14k
...health company and creating optimal experiences for customers, members, clients and colleagues. The Senior Manager, Customer Experience Intelligence (AI & Insights... ...of customer experience signals across digital, operational, and AI‑driven channels (e.g., sentiment,...SeniorHourly payFull timeTemporary workLocal area$10 per hour
...Business Relationship Manager Senior (BRM) Acquisition Banker If you are customer focused, enjoy building relationships and providing financial advice to your clients, then a role as a Business Relationship Manager is for you. As a Business Relationship Manager...SeniorWork experience placementWork at officeChase
Winnetka, IL3 days ago- ...Responsible for generating new business of any customer between NNR USA offices and the NNR... ...and agents. Work with the Branch Manager to expand new business. In cooperation... ...techniques. ~ Ability to Navigate NNR's operating systems including but not limited to the...SeniorWork at officeWorldwideFlexible hoursNight shift
NNR Global Logistics
Elk Grove Village, IL13 hours ago $145k
...A boutique talent acquisition firm is seeking a VP Commercial Portfolio Manager in the Glenview, IL area. The role focuses on commercial loan origination, managing client relationships, and requires a strong background in banking and business development. Candidates should...SeniorJobleads-US
Glenview, IL20 days ago- Associated Insurance and Risk Management Advisors in Rolling Meadows, Illinois, is seeking an experienced Account Manager for a vibrant team. This fast-paced role involves managing a portfolio of commercial lines accounts, engaging directly with clients and collaborating...Senior
- First Financial Bank in Lincolnwood is looking for a dedicated individual to join their team. The role involves engaging clients, opening accounts, and providing excellent service while ensuring compliance with regulations. The ideal candidate will have 3-4 years of retail...Senior
- Associated Agencies Inc in Rolling Meadows, Illinois is hiring an Account Manager to join their growing team. The ideal candidate should have 5-10 years of experience in account management within the insurance sector, ideally with knowledge of agency management systems...SeniorFlexible hours
- A leading company in the packaging industry is seeking a Technical Accounting Manager to lead technical accounting efforts and ensure compliance with U.S. GAAP. This pivotal role requires a detail-oriented professional with excellent analytical skills and a solid background...SeniorFlexible hours
£72.5k per year
Vontier is seeking an Enterprise Customer Success Manager to manage a portfolio of high-value enterprise customers in the UK. This role involves strategic customer engagement, ensuring clients achieve measurable outcomes from solutions and driving retention and revenue...Remote job- Amada Senior Care - - Responsibilities: Assist clients with activities of daily living; Provide companionship and emotional support; Help with meal preparation and medication reminders; Perform light housekeeping tasks; Escort clients to appointments and run errandsSenior
Amada Senior Care
Northbrook, IL19 hours ago $54k - $110k
...to our ongoing growth and success.WHAT WE’RE LOOKING FORThe Senior Account Manager serves as the primary business contact for the client and... ...communicating and collaboratively guiding the account team to execute customer specific initiatives that deliver unique value through the...SeniorWork at officeLocal areaRelation Insurance Inc
Rosemont, IL4 days ago- ...Senior Account Manager The Senior Account Manager is the service representative for each customer of Hill Mechanical Services and is responsible for managing all business through... ...and estimates to vice president, operations manager, and sales manager for review...SeniorFull timeContract workWork at office
$80k - $95k
A leading safety science company in Northbrook, Illinois, seeks an experienced accounting professional to lead month-end and year-end close activities, perform variance analyses, and support audit requests. Ideal candidates will have a Bachelor's degree in accounting, ...SeniorUL Solutions
Northbrook, IL2 days ago- ...Grumman is looking for a Sr. Principal Proposal Analyst at our Rolling Meadows, Illinois location. This role involves leading proposal management tasks while collaborating closely with leadership to achieve organizational goals. You will execute complex proposals and lead...Senior
$74.2k - $126.2k
...institution that has been in continuous operation since 1889. Northern Trust is proud to provide... ...for fiduciary, investment management, estate settlement, guardianship, and/or... ...within the organization is encouraged, senior leaders are accessible, and you can take...SeniorWork experience placementFlexible hours- ...Amada Senior Care North Shore is looking for a compassionate Caregiver to join our team in Northbrook, IL. This role involves assisting... ...health changes. We value communication skills and the ability to manage challenging behaviors. Apply now to grow your caregiving career!...SeniorWeekly payFull timePart timeFlexible hours
Amada Senior Care North Shore
Northbrook, IL19 hours ago $50 - $60 per hour
...progress) is strongly preferred. Relevant backgrounds include Financial Accounting, Investment Banking, Corporate Development, Wealth Management, and Insurance Planning. Advantages of contracting with us: You'll be able to choose which projects you want to work on...SeniorHourly payContract workFor contractorsWork experience placementRemote workData Annotation
Niles, ILmore than 2 months ago$90k - $110k
DRiV is seeking an experienced Senior Accounting Analyst to oversee daily accounting operations for its aftermarket automotive business in Skokie, Illinois. This pivotal role ensures accurate financial reporting and compliance with corporate policies. Candidates should...Senior- ...insurance brokerage firm located in Rolling Meadows, Illinois, is inviting applications for the position of Accounting Project Analyst Senior. The role emphasizes on facilitating collaborative project plans related to accounting processes, improving business efficiency,...SeniorFlexible hours
$150k
...Client Relationship Manager, Multi-Family Office Location: Park Ridge, IL (On-Site Preferred) Reports to the President, Direct Investments... ...experience while coordinating seamlessly across investment, operations, planning, and reporting teams. Acting as the primary point of...Work at officeTiger Recruitment
Park Ridge, IL1 day ago$90k
...Senior Account Executive Ready to grow your Sales career? Attend our Virtual Hiring... ...-world solutions for our client's print management needs; we help cut costs, secure documents... ...needs while ensuring a high level of customer satisfaction. Aligning products and services...SeniorWork experience placementWork at office- ...At Gallagher, we’re looking for a Senior Client Service Manager to join our Commercial team. In this... ...through timely responses and strong customer service, ensuring trust and... ...accommodation would impose an undue hardship on the operation of our business....SeniorFull timeLive outWork at officeLocal areaFlexible hoursShift work
Gallagher
Rolling Meadows, IL19 hours ago - ...Job Description: Hospitality & Customer Care Specialist Location: HEART Certified Auto Care - Northbrook Position Type: Full... ...2. Callback Program Execution (AppFueled System) Own and manage HEART's callback and follow-up process across all locations....Full time
HEART Certified Auto Care
Northbrook, IL4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Customer Operations Manager. Be the first to apply!
Related searches
- manager customer experience Glenview, IL
- manager customer success team Glenview, IL
- customer service supervisor Glenview, IL
- csm Glenview, IL
- customer service support manager Glenview, IL
- sales customer service manager Glenview, IL
- customer service executive Glenview, IL
- insurance customer service manager Glenview, IL
- director customer care Glenview, IL
- customer advocacy manager Glenview, IL