Business Operations Project Manager / Contract / Hybrid / Charlotte, NC
Tech in Motion
Ourclient, aleaderintheFinTechindustry, isseekinga BusinessOperations Project Manager tojointheirteam. Thisisahybridpositionthatwillbeonsite3xperweekinCharlotte,NC!
Thisa1-yearW2contractwithbenefits&paidholidays!
Asa BusinessOperations Project Manager ,youwill drivethebusinesspartnershiplifecycleend-to-end,
owningtheoverallpartneronboardingexperience,deepeningexistingpartnerrelationships,andusingfeedbacktocontinuouslyimproveinternal/externalprocesses withinthepartnershipprogram.
WhatYouWillBeDoing
CreateandmanagecomplexprojectswithinthePartnerProgram , definingtasks,specifyingdeliverables,identifyingandmanagingdependencies,planningandexecutingcross-functionalmeetings, aswellas documentingtimelines,potentialrisks,andactionitems
Serveastheoperationalpointofcontact, managingdailyintakeofpartnerrequests including implementation,escalations,throughday-to-dayservicerequests
Driverootcauseanalysisandresolutionofrevenue-impactingissues, leveraginginsightsto scaleoperations,automaterecurringprocess,anddevelopSOPstoimprovespeedandaccuracy
Ownoutboundpartnercommunications,translatinginsightsonfeedbacksessions,casestudies,programparticipationintoactionablesummariesforseniorleadership
RequiredSkills&Experience
Bachelor'sdegreeinrelevantfield
3+yearsofexperienceinBusinessOperations,CXOperations,ProgramManagementorrelatedfield
WorkingknowledgeofGoogleSheets/Excel,Jira,and/orotherAgiletools
DesiredSkills&Experience
Experiencesupportinginitiativesforstrategicaccounts,channelprograms,partnerprograms,orindustryrelationsprogramshighlyvalued
PriorexperienceinB2BSaaS,FinTech,orrelatedindustriesaplus!
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Vacancy posted 1 day ago
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