Instructional Designer

Dedicated to the World's Most Important Resource TM Are you looking for employment with a purpose? Join the team at American Water Works Association ! At AWWA, you’ll find purpose, great benefits, relaxed culture, collaborative colleagues and interesting work. Our mission is providing solutions to effectively manage water, the world’s most vital resource. We are seeking an Instructional Designer II to manage and lead the development and revision of new and existing educational content for the water sector, providing instructional design backed by adult learning theory to create high‑quality educational products. This is not a 100% remote job. AWWA runs on a hybrid reporting schedule with at least 3 days in the Denver office and 2 days of remote reporting. Essential Job Functions Design and develop educational curriculum and instruction for in‑person and remote delivery Work closely with cross‑functional teams, internal and external, to ensure timely and successful creation of high‑quality educational products Manage multiple concurrent educational projects from project initiation through final publication/posting, including scheduling, project tracking and serving as liaison and facilitator between volunteers, technical staff, contractors and production staff Develop and submit monthly status reports, as required Lead conference calls with volunteers/contractors to guide them in the educational development processes, work with them on instructional design components and motivate volunteers to meet deadlines for product development Create engaging and effective learning experiences that align with educational standards and objectives Create educational content using AWWA resources including, but not limited to, subject matter experts, technical reports and manuals of water supply practice Apply instructional strategies to virtual and in‑person training materials to enhance audience engagement, retention and knowledge transfer Evaluate course content to align objectives, activities and assessments for desired outcomes Maintain curricula library including content catalogs Analyze, review and recommend process improvements Perform other duties and responsibilities as assigned Qualifications Education, Certification or Formal Training Bachelor’s degree in Education, Instructional Design, or other related area required. Work Experience Minimum of five (5) years of experience in training or adult education design required Demonstrated understanding of adult learning techniques required Minimum of two (2) years of water sector related experience strongly preferred Demonstrated experience leading and/or facilitating discussions with technical experts requiredDemonstrated understanding of technical and scientific terminology required Association experience preferred Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint and Outlook required; knowledge of electronic filing sharing platforms (e.g. SharePoint or Microsoft Teams preferred. Knowledge, Skills and Abilities Demonstrated ability to manage multiple projects, deadlines, and priorities in an evolving work environment with shifting time frames Excellent written, verbal, and interpersonal communication skills with an acute ability to listen attentively and to communicate effectively throughout all levels of the organization and/or with external customers, clients, members Demonstrated proficiency in consultative skills when addressing inquiries Willingness and desire to collaborate to foster a positive, fulfilling work environment Demonstrated strengths in organizational, attention‑to‑detail, follow‑through, analytical, reasoning, critical thinking, project management, and problem‑solving skills Pay is dependent upon qualifications; Pay range is targeted between $74,881 - $90,000 per year and is paired with a comprehensive benefits package that includes: Immediate eligibility and vesting for retirement savings plan with a 6% employer contribution and up to an additional 3% company match upon hire. Excellent medical, dental, and vision plans with generous cost sharing by employer. Three separate paid time off accounts (Vacation, Sick, and Personal). Flexible work schedules (Flex Fridays and Hybrid Remote Work Policy). #J-18808-Ljbffr