Inside SalesCustomer Service

Job Description

Job Description

Falls Filtration a leader in the Aerospace industry is seeking for a motivated and results-driven Inside Sales professional to join our team. This position is responsible for building customer relationships, developing new business opportunities, and supporting company growth through excellent communication and sales skills.

** Responsibilities **

· Manage customer RFQ’s, sales orders and backlog by using the company’s computer system and customer’s online portals.

· Serve as the first point of contact for customers regarding order-related issues.

· Maintain and grow existing customer accounts while identifying new business opportunities.

· Contact potential and existing clients through phone calls, emails, and appointments.

· Build strong relationships with customers by understanding their business needs.

· Prepare proposals, presentations, and sales recommendations.

· Present company products and services to potential clients.

· Monitor market trends, competitor activity, and customer feedback.

· Work closely with management to support sales goals and company growth.

· Resolve customer concerns and provide excellent customer service.

· Submit reports, activity updates, and sales information as needed.

· Support team goals and assist with additional sales-related tasks when required.

** Qualifications **

· Strong written and verbal communication skills.

· Ability to multitask and stay organized in a fast-paced environment.

· Comfortable working independently and as part of a team.

· Strong problem-solving and decision-making abilities.

· Proficient in Microsoft Office programs including Word, Excel, Outlook, and PowerPoint.

· Bachelor’s Degree preferred.

Company Description

Falls Filtration Technologies is a manufacturer of filtration systems and components for the Aerospace, Military and industrial sectors.

Company Description

Falls Filtration Technologies is a manufacturer of filtration systems and components for the Aerospace, Military and industrial sectors.