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Team Member

Pizza Hut

West Springfield, MA
Team Member

Position: Pizza Hut Team Member

Job Summary: Reports to Restaurant General Manager, Assistant Restaurant General Manager, KHM on Duty - Learn Your Position Inside and Out and Own the Guest Experience Everyday Pay Rate (If Applicable): Duties/Responsibilities

  • Follows all Position Specific Training Processes Listed on Shoulder 2 Shoulder Training
  • Always Puts Customer Needs First
  • Promote Positive Restaurant Culture (Live Life Unboxed!)
  • Delivers on Pizza Hut Service Principals (Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)
  • Deliver High Customer Satisfaction Results
  • Follow All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes (Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)
  • Completes Cleaning Duties and Sidework Daily
  • Provides Excellent Customer Service on Telephone Calls
  • Cleans and Washes Dishes
  • Assist with Food Preparation and Ready 4 Customer Practices
  • Adheres to Employee Handbook and Policies (Cash Controls, Anti-Harassment, etc.)
  • Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLC
  • Exhibits Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and Vision
  • Other Duties as Assigned

Training/Requirements

  • Be A Customer Maniac! - Role Specific
  • Passion for Customer Service (Shoulder 2 Shoulder and Learning Zone Courses Completed)
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Vacancy posted 1 day ago
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