Operations Specialist

Overview Our Operations Team is looking for an energetic and competitive Weekend Operations Specialist who is willing to go the extra mile with our customer service for carriers and sales team. This is an on-site position in Grand Rapids, MI – Friday to Monday. Key Attributes for Success HUMBLE: Confidence is key, but so is humility. Our HUSTLE values say it all. HUNGRY: A healthy sense of competition is a necessity here. We’re seeking individuals who are striving for both professional and financial success and who are seeking opportunities for growth. SMART: We’re looking for individuals who are resourceful and organized problem-solvers, diving headfirst into problems rather than straying away from them. Job Duties / Responsibilities Obtaining shipment updates from contractors High-volume phone and email outreach Negotiating rates with contractors (carrier sales) Providing updates and solutions to team members General Data Entry Benefits & Perks Health / Dental / Vision Insurance Plans 401K Plan with Employer Match Life Insurance Plan (100% employer paid) PTO Plan (3 weeks PTO for new employees, grows with tenure) 6 paid holidays Paid Parental Leave Free professional coaching through Boon Health Baby-feeding support and on-site Lounge through Pumpspotting Comprehensive training program Commitment to defend employees who have signed predatory non-competes Ongoing, in-house professional development In-office gym complete with strength and cardio equipment as well as Peloton bikes On-site snack machine On-site golf simulator Qualifications Bachelor\'s Degree preferred Alignment with Ally’s #HUSTLE values Strong written and verbal communication skills Must be comfortable in a fast-paced and high-energy environment Additional Info This is NOT a remote position. A cover letter is highly recommended, even if it\'s brief. Tell us why you are a fit! Signing a non-compete agreement is NOT a pre-requisite for employment. However, we do require all employees to sign our standard non-solicit and confidentiality agreement. Accolades & Industry Affiliations One of the Inc. 5000 fastest-growing companies four years running One of West Michigan’s Best and Brightest Employers Member of Women in Transportation Equal Opportunity Statement Ally Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, height, weight, marital status, disability, or any other protected status under applicable law. #J-18808-Ljbffr