Member Service Associate
$16 - $20 per hourLevo Federal Credit Union
Member Service Associate (MSA) 1 and 2 Department: Member Services Reports To: Assistant Branch Manager or Branch Manager FLSA: Non-exempt Date last updated : 04-01-2024 Summary Receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly. Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements. Cash checks and complete withdrawals and pays out money after verification of signatures and member balances. Enter members' transactions into computer to record transactions and issue computer generated receipts. Place holds on accounts for uncollected funds. Order daily supply of cash, and count incoming cash. Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen. Explain, promote and sell products or services that will benefit the member. Research and resolve member inquiries. Complete transactions for money orders, cash advances, gift cards, savings bonds, cashiers checks, verifications, and loan payments when necessary. Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.) Use CDM/Recyclers to assist members in transactions. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Communications - Exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, speaks clearly & persuasively, Writes clearly & informatively. Participates in meetings. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, Puts success of team above own interests Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing). Certificates, Licenses, Registrations: Must complete ongoing sales and service training Other Skills and Abilities Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate Salary Description
$16.00 - $20.00 per hour
$16.00 - $20.00 per hour
Vacancy posted 12 hours ago
Similar jobs that could be interesting for youBased on the Member Service Associate in Harrisburg, SD vacancy
$16 - $20 per hour
...Member Service Associate (MSA) 1 and 2 Department: Member Services Reports To: Assistant Branch Manager or Branch Manager FLSA: Non-exempt Date last updated : 04-01-2024 Summary Receive and pay out money, and keep records of money and negotiable instruments...SuggestedHourly payShift workNight shiftLevo Federal Credit Union
Harrisburg, SD12 hours ago$20 - $30 per hour
...Member Service Officer 1 (MSO 1) Department: Member Services Reports To: Branch Manager FLSA Exempt: Non-Exempt Date last... ...involved in financial transaction by performing Member Service Associate duties. See Member Service Associate job description for more...SuggestedRemote workLevo Federal Credit Union
Harrisburg, SD12 hours ago- ...market State Farm Insurance and financial services products. ROLE DESCRIPTION: As an... ...Representative - State Farm Agent Team Member for Devyn Vance - State Farm Agency Intern... ...inside sales representative, retail sales associate, or telemarketing) preferred....SuggestedFor contractorsInternshipWork at office
Devyn Vance - State Farm Agency Intern
Harrisburg, SD1 day ago - ...State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer... ...market appropriate products and services. As an Agent Team Member, you will receive... ~401K ~ Hourly pay plus commission/bonus...SuggestedHourly payFor contractorsFlexible hours
Jonathan Babin - State Farm Agent
Sioux Falls, SD20 days ago - ...is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and...SuggestedWork at officeRelocation packageFlexible hours
Ty Teveldal - State Farm Agent
Sioux Falls, SD11 days ago $16 per hour
...’re on a mission to create meaningful impact through committed service and uncomplicated solutions. Our team lives by the values of TRAVEL... ...of a journey that truly counts. Voyage FCU is looking for a Member Service Representative I to join our team at our Main branch at...Temporary workCasual workMonday to FridayShift workExpansion Capital Group
Sioux Falls, SD1 day ago$50k - $75k
...As a Customer Relations Representative - State Farm Agent Team Member with Ty Teveldal - State Farm Agent, you will generate the kind... ...successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You...For contractorsWork at officeTy Teveldal - State Farm Agent
Sioux Falls, SD1 day ago$40k - $45k
...State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer... ...market appropriate products and services. As an Agent Team Member, you will receive... ~401K ~ Hourly pay plus commission/...Hourly payFor contractorsFlexible hoursCreighton Smith - State Farm Agent
Sioux Falls, SD5 days ago- ...to join their team. As a State Farm team member for Jill Van Ede - State Farm Agent, you... ..., and market appropriate products and services. As an Agent Team Member, you will... ...inside sales representative, retail sales associate, or telemarketing) preferred Successful...For contractors
Jill Van Ede - State Farm Agent
Sioux Falls, SD2 days ago $40k - $50k
...Agent Team Member Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions... ...Farm agents market only State Farm insurance and financial service products. Responsibilities Use a customer-focused, needs...For contractorsJill Van Ede - State Farm Agent
Sioux Falls, SD2 days ago$50k - $70k
...Account Associate - State Farm Agent Team Member At Creighton Smith - State Farm Agent, we are looking for a motivated Account Associate - State Farm... ...provide real value, and support them with excellent service throughout the process. Your enthusiasm for helping people...For contractorsCreighton Smith - State Farm Agent
Sioux Falls, SD2 days ago- ...Join us at Service First FCU to help us empower our members through financial services and promote our people helping people philosophy! We are looking for someone who believes that our members and service should always come first, just as we do. We are looking for an...Immediate startWeekend workDay shiftAfternoon shift
Service First Federal Credit Union
Sioux Falls, SD5 days ago $69k
...help others by providing guidance and solutions Strong verbal communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop or desktop computer with a working camera Insurance license...Remote jobWork from homeFlexible hoursHMG Careers
Harrisburg, SD6 days ago- ...The client service associate is a critical part of the Mariner Wealth Advisors team, responsible for delivering extraordinary client service... ...process, coordinate, and direct client activities with other team members and assist as necessary Maintain client paper files and...Internship
Mariner Wealth Advisors
Sioux Falls, SD1 day ago $36 - $44 per hour
...At RMS Roller-Grinder, our Service Department is more than a support function. It is where our reputation is proven every day. When our... ...field. Coordinate schedules and resources, ensuring team members have the tools and materials they need. Reinforce expectations...Hourly payFull timeFlexible hoursNight shiftRMS Roller Grinder
Harrisburg, SD2 days ago$20 - $25 per hour
...about quality, craftsmanship, and delivering exceptional customer service. Summary Deck Teck is seeking a personable, creative, and... ...projects using provided quoting tools. Coordinate with senior team members for more complex estimates or technical questions. Customer...Hourly payFull timeWork at officeLocal areaWork from homeMonday to FridayDay shiftDeck Teck LLC
Sioux Falls, SD5 days ago- ...premier player in the real estate industry — known for exceptional service, unwavering client commitment, and a track record of... ...refine your approach. Collaboration: Work closely with team members to hit collective sales objectives. Technology & CRM Management...
Amy Stockberger Real Estate
Sioux Falls, SD24 days ago - We're Hiring! If you want to work in an environment that is fun, challenging, and rewarding, then Ty Teveldal - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to...For contractorsWork at office
Ty Teveldal - State Farm Agent
Sioux Falls, SD5 days ago - ...Heroes is a leading provider of high-quality residential HVAC services, with a strong commitment to customer satisfaction and professional... ...skills for interacting with both customers and team members. Ability to prioritize and manage multiple tasks in a fast-paced...Hourly payLocal area
Comfort Heroes Plumbing, Heating & Air
Sioux Falls, SD16 days ago - ...the lives of others, we encourage you to apply for the Clinic Receptionist position at Shah Medical Clinic. We believe that every member of our team plays a vital role in delivering exceptional care to our patients, and we look forward to welcoming you into our family...Full timePart time
Shah Medical Clinic
Sioux Falls, SD29 days ago - ...secretarial and clerical work in assisting the public and our staff members. Responsibilities include answering phone calls and emails;... ...are not included. Assist taxpayers, realtors, lenders, tax services, surveyors, title companies, attorneys, insurance companies, private...Part timeWork at office
Lincoln County SD
Canton, SD8 days ago $18 - $22 per hour
...and direct patients or visitors to the appropriate area or staff member as needed. Handle basic clerical tasks such as managing... ...and handling documents. Excellent communication and customer service skills for interacting with patients and guests. Ability to...Contract workTemporary workWork at officeAston Carter
Sioux Falls, SD3 days ago- ...be personable, trustworthy and work well with faculty and staff members, along with the general public. Major Areas of... ...skills. Strong communication skills and professional customer service mentality. Ability to exercise social poise, discretion, and...Work at officeLocal area
Augustana University
Sioux Falls, SD5 days ago $40k - $60k
...Founded in 1858, Hajoca is a company based on the principles of "Service, Integrity, Reliability," and on relationships of trust and... ...wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an...Daily paidInternshipWork at officeLocal areaImmediate startHajoca Corporation
Sioux Falls, SD5 days ago- ...vital step in defining culture, guiding behavior, and building trust with our clients and team members. Our mission is to expand access to high quality mental health care services in underserved markets by building a team of professionals who provide and support best-in-...ReliefWork at office
Priority Dispatch
Sioux Falls, SD1 day ago $19 - $25 per hour
...shaped by the strengths, voices and entrepreneurism of our team members. Join RDO Equipment Co. in Sioux Falls, where you'll enter a... ...passionate about heavy construction machinery, parts and service. As one of our Midwest Construction stores, the Sioux Falls team...Full timeWork at officeRDO Equipment
Sioux Falls, SD2 days ago- ...Job Title: Outside Parts and Service Sales Representative Location: Sioux Falls, South Dakota Company: Interstate Power Systems... ...a guidance consultant regarding life challenges you or family member may face. ~ Paid Health and Well-being screening - for...Full timeTemporary workWork at officeNight shift
Interstate Companies
Sioux Falls, SD4 days ago - ...Description Benefits: Flexible schedule Opportunity for advancement Training & development General Job Description: The Member Services Representative (MSR) is the first and last interaction our members have at our facilities so they are the face of our operation...Local areaFlexible hours
- ...adoption and integrations. Onboard or offboard client team members from Support Portal as required. Gather data on solution usage... ...needs. Collaborate with internal teams (e.g., Professional Services, Technical Support, Sales Engineer, etc.) to escalate issues and...Work at office
Sunbird Software, Inc.
Sioux Falls, SD9 days ago - ...and excellent benefits. Successful applicant must pass pre-employment screening including credit history and criminal background. Interested candidates may apply online at . First Dakota National Bank is an Equal Opportunity Employer Member FDIC #hc235672Full timeWork at officeMonday to Friday
First Dakota National Bank
Sioux Falls, SD21 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Member Service Associate. Be the first to apply!
