Program Manager

Program Manager

Manages the overall operations, activities, and staff of assigned program site within direct area of responsibility.

Responsibilities

Provides supervision and oversight to direct reports within direct areas of responsibility:

• Provides ongoing leadership, advice, training, and guidance to direct reports regarding the daily care, instruction, and safety of persons served at specific program site as outlined in the Individual Program Plan (IPP), Annex A and/or program descriptions;
• Ensures proper staffing levels and work distribution within assigned program site in accordance with levels of supervision, Annex A, and/or program descriptions;
• Conducts regular staff meetings and attends program management meetings to promote a constant flow of information, open discussions, knowledge sharing, and to keep staff well-informed;
• Attends various internal management meetings, external conferences, Interdisciplinary (IDT) and/or Trans-Disciplinary (TDT) meetings, family conferences, etc., to both obtain and share information;
• Manages the ongoing job performance of direct reports; develops and communicates performance goals, completes performance evaluations within established timeframes; provides feedback, develops and takes action on performance improvement plans, and determines and implements disciplinary action as needed.

Qualifications

High School diploma or equivalent required with two-three years in the Human Services or related field. Prior management experience and a strong desire to work with neurologically-challenged individuals. BA in a related field plus one year of related experience preferred.

EEO Statement

Bancroft stands strong against racism and hate of all kinds and supports actions leading to respect, equality, fairness and peace. We advocate for and embrace an inclusive and just world. One world. For everyone. We work with heart, respect and collaboration. We are communicators, listeners, problem solvers, partners and collaborators. Bring your authentic self to our team.

Bancroft is an Equal Opportunity Employer, and supports diversity, equity and inclusion in its hiring and employment practices, so that every team member can feel a true sense of belonging, and maximize their unique potential. To this end, all applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, veteran status or any other characteristic protected by law.