IT Specialist 'End User SME', FPL GS-15 (ED only)
Department of Education
IT Specialist 'End User SME' GS-2210-15As a IT Specialist 'End User SME' GS-2210-15, you will be responsible for:Conducting research on network products, services, protocols and standards to remain abreast of developments in the networking industry.Communicating complex technical requirements to non-technical personnel; and preparing and presenting briefings to senior management officials on complex and controversial issues.Providing network and security support for the Department's information and communication's technology infrastructure for voice, mobility, video, and data services across the enterprise, including technologies such as Software Defined Wide Area Network (SD-WAN), Local Area Network (LAN) and Wireless LAN topologies, Zero Trust Architecture (ZTA), Secure Access Service Edge (SASE), and Internet Protocol Version IPv4 and IPv6.Developing and maintaining plans to support the development of security measures, mitigation of controls for boundary defense, incident response planning.Ensuring that the network solution complies with Federal and Department requirements to include, but not limited, baseline secure configuration, network security hardening, network security monitoring, network encryption, redundant connections, optimized network configuration, right sizing network bandwidth, Managed Trusted Internet Protocol Service/Trusted Internet Connections, and integration of cloud hosting providers to the network infrastructure. Department of Education
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- ...Tech-Lead, End User Experience/Desktop Engineer Rate: Open Location: Chicago, IL Hybrid: 3 days onsite, 2 days remote Qualifications... ..., and/or vulnerability remediation Meet with Business, IT and Security Leaders to develop requirements and communicate...SuggestedRemote work
- ...· Write business and functional requirements, user stories, acceptance criteria, test scenarios, and... ..., infrastructure, identity, cybersecurity, IT service management, contact-center, data, and vendor teams to improve end-to-end support outcomes. · Support major initiatives...Suggested
- Newly Weds Foods in Chicago is seeking an entry-level IT Support Technician I to join our IT Service Delivery & Support team. This role provides Tier 1/2 support for end-user devices, collaborates with corporate and warehouse IT, and ensures excellent customer service...Suggested
- ...diagnose Windows/macOS issues, and assist with remote and onsite technology deployments to ensure a seamless end-user experience. The role requires 5-6 years in IT support, strong customer service, and the ability to collaborate with cross-functional teams. Occasional...Remote work
$60k - $75k
...Serve as a primary point of contact for end user support requests through the help desk, delivering... ...and compliance efforts led by senior IT staff. Backup & Recovery Support:... ...and escalate complex issues to Senior IT Specialists with clear notes on troubleshooting already...Full timeRemote work$47k - $58.7k
...Description Job Description Job Title : IT Support Specialist Team : Information Technology... ...IT equipment and access perspective End-User Support & Training (25%) Provide friendly... ...'re rolled out IT Asset Management (15%) Track and maintain inventory of IT...Hourly payFull timeInternshipWork at officeImmediate startRemote workVisa sponsorshipWork visaMonday to Friday2 days per week3 days per week- ...software, including the EHR, with on-site responsibilities and on-call support. The role emphasizes end-user support, basic networking, and telephony hardware, collaborating with IT teams to keep NM systems reliable for patients and staff. #J-18808-Ljbffr Northwestern...
- ...IT Specialist This position is located in the Midwest - End User Operations, Office of Information and Technology (OI&T). IT Specialist in this position performs a combination of duties; phone support, desk-side technical support, and bench-top diagnosis and repair....Work at office
$75k - $80k
...Job Description Job Description Role Overview: The Senior End User Support Technician acts as the primary technical lead and highest escalation point for the deskside support team. While mid-level technicians focus on resolving Tier 2 issues, the Senior Technician...Permanent employmentWeekend work- New Weds Foods is seeking an IT Support Technician I to join the IT Service Delivery & Support team in Chicago. This entry-level role supports corporate users, warehouse operations, and manufacturing environments, delivering Tier 1 and 2 support across devices and applications...Remote work
$27.84 - $34 per hour
...career. Whether it is in Finance, IT, Human Resources, Technology,... ...is seeking an IT Support Specialist I to join our Corporate IT team... ...technology teams to deliver reliable, end-to-end IT service. This is a... ...skills to keep end users informed at every stageExecute...Hourly payOngoing contractTemporary workWork at officeLocal areaRemote workOverseasFlexible hours3 days per week- IT SpecialistMajor Duties:Diagnose and resolves problems in response to IT reported incidents... ...outdated entries.Train lower graded IT Specialists in account management procedures.Provide... ...of VA IT systems implemented at the end user location.Troubleshoot, install/removal, and...Remote workRelocation packageMonday to FridayFlexible hours
- ...and approved special projects). \n Support local assets, new technology acquisition, and life cycle management for IT hardware and deploy end-user system images to new workstations and laptops in accordance with approved imaging practices. \n Serve as the primary...Local areaRemote work
$55k - $65k
...applicants for full- time position on site Desktop Support Specialist The schedule is Monday to Friday 8:30 am to 5:30 pm central... ...on-site assistance to clients. · Assist both client end users and IT staff with a broad range of computer application problems, server...Full timeWork experience placementLocal areaRemote workMonday to Friday$75k - $95k
...Role : IT Support Specialist Industry: Legal / Professional Services Location: Chicago, IL... ...confidence to support demanding professional users. Job Description The IT Support... ...technical support, desktop support, or end-user support experience ~ Strong...Full timeWork at officeLocal areaRemote work2 days per week- ...AM GC&E Systems is seeking a Computer User Support Specialist-SME who will be responsible for providing first... ...program by responding to and resolving IT-related issues and handling service... ...Responsibilities and Essential Function Execute end-to-end infrastructure installations,...Full timeLocal areaFlexible hours
$25 - $30 per hour
IT Support SpecialistOverviewThe IT Support Specialist provides advanced technical support and independently resolves a broad range of escalated IT incidents... ...process improvement efforts, and delivers high-quality end-user support across enterprise technology environments....Contract workTemporary work$45k - $56k
...IT Support Specialist Employment Type: Full-Time Permanent Work Arrangement: Hybrid Experience Required: 0-2 years Salary... ...technology systems across the organization. Youll support end users manage IT equipment and help ensure systems run smoothly and...Permanent employmentFull time- Midwest Foods is seeking an Information Technology Support/Helpdesk specialist for our Chicago location. This on-site role supports end users, configures devices, and troubleshoots hardware and software issues. The ideal candidate has strong communication, teamwork, and...Monday to FridayDay shift
- Midwest Foods is seeking an Information Technology Support/Helpdesk specialist for our Chicago location. You will be the first point of contact for end users, providing on-site technical assistance and device support across workstations, mobiles and desk phones. Responsibilities...Day shift
- Future Opening: IT Support Specialist / Help Desk Technician Replies within 24 hours Vacation Stipend Will & Legal Document Services Group... ...resolve problems, perform system installations, provide end-user training, and document solutions in accordance with established...Remote work
- ...Job Description Job Description The Role We are looking for a technically minded IT support professional who can bridge the gap between end-user helpdesk and senior engineering. You are not a traditional help desk — you understand systems well enough to triage a...Full timeRemote workNight shift
- ...Operates under the direct general supervision of the IT Systems Coordinator. The Systems Specialist exercises no supervision over other employees.ESSENTIAL... ...Elite preferred. Experience should include day to day user support and report development. Excellent writing skills...Work experience placementInternshipWork at officeLocal area
- Prime Healthcare Saint Francis Hospital in Evanston, IL, seeks an IT Desktop Technician to provide technical support and maintenance... .... You will troubleshoot hardware and software issues, ensure end-user devices are available and functional, and deliver excellent service...
- GC&E Systems Group in Chicago, IL seeks a Computer User Support Specialist-SME to deliver first-level IT support to CASTLE-NET program users, responding to incidents and service requests, and ensuring adherence to USACE IT policies. You will install and configure infrastructure...
- LevCo Technologies, Inc. is seeking a skilled IT Support Specialist to join our Chicago team. You will provide remote and onsite support for... ...complexity, troubleshoot problems, install systems, and train end users in accordance with established processes. The ideal...Remote job
- ...University in Evanston seeks a Temporary Technical Support Specialist to provide frontline IT support for staff and maintain workplace technology. The... ..., and conference room tech. You will work with end users and IT staff to resolve issues and support projects, with...Temporary work
$70k - $100k
...Top tier construction company Seeks an IT Services Specialist About Our Client A company in the property industry located in Chicago... .... Provide technical support and troubleshooting for end-users across the organization. Implement and oversee IT service...Local area
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