Technical Program Lead

Job ID: 99991461472Posted: 2026-09-12Location: Mesa, Arizona, United StatesSalary: $91,700 - $163,700/yearJob Area: Property ManagementCompany: UnitedHealth GroupOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.We are seeking an experienced Delivery & Program Lead to drive complex operational and technology initiatives across manufacturing, automation, and pharmaceutical environments. This role serves as a facilitator and execution leader, enabling cross-functional teams to deliver large-scale engineering, operational, and technology initiatives.The ideal candidate combines strong Agile/Scrum leadership with experience in industrial operations, automation, manufacturing, or pharmaceutical settings. They excel at coordinating multiple workstreams, managing risk, removing barriers, leveraging data to drive decisions, and delivering measurable business outcomes.This position located at our OptumRx Facility, 1830 S. Horne, Mesa, AZ 85204 (West Mesa)Position is Monday - Friday; 8:00-5:00, hybrid with 35% travel. You will be expected to be in the office 3 days a week, when not traveling.Primary Responsibilities:Lead strategic initiatives across engineering, operations, quality, and technology teamsCoordinate cross-functional teams including engineering, automation, software, facilities, operations, quality, and vendorsDrive scope alignment, dependency management, risk mitigation, and issue resolutionEstablish governance, reporting, and communication frameworks to ensure stakeholder alignmentPartner with leaders to define priorities, milestones, KPIs, and success metricsSupport automation, robotics, facility expansion, systems implementation, and operational improvement effortsFoster Agile, Lean, and continuous improvement practicesRemove organizational impediments impacting delivery and team performanceDevelop dashboards, scorecards, and executive reporting to track program performanceLeverage data analytics to identify risks, bottlenecks, improvement opportunities, and resource constraintsCommunicate program status, risks, milestones, and business outcomes to leadershipYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:Certified Scrum Master (CSM), Professional Scrum Master (PSM), SAFe Scrum Master, or equivalent Agile certification5+ years leading complex cross-functional initiatives in industrial, manufacturing, pharmaceutical, healthcare, or other regulated environmentsExperience leading enterprise-scale initiatives involving multiple teams and stakeholdersSolid knowledge of Agile, Scrum, Lean Manufacturing, and continuous improvement methodologiesProven ability to influence without direct authority and drive alignment across teamsProven excellent communication, facilitation, and executive presentation skillsProven solid organizational skills and ability to manage competing prioritiesPosition is Monday - Friday; 8:00-5:00, hybrid with 35% travel. You will be expected to be in the office 3 days a week, when not travelingPreferred Qualifications:Experience supporting automation, robotics, warehouse automation, fulfillment systems, manufacturing technologies, or industrial controlsExperience with Azure DevOps, Jira, Rally, ServiceNow, or similar work management platformsExperience developing KPIs, dashboards, and executive reporting using Tableau, Power BI, or similar analytics platformsExperience working with large operational, engineering, manufacturing, or fulfillment datasetsExperience leading automation, digital transformation, or operational excellence initiativesAdvanced proficiency in Microsoft Excel, including Power Query, pivot tables, and data modelingFamiliarity with SQL, Python, R, or other data analysis and automation toolsFamiliarity with quality systems, validation processes, FMEA, CAPA, risk management, and regulatory complianceProven solid analytical and problem-solving skills with the ability to convert data into actionable insights*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.