Community Engagement Representative

Job Description

Job Description

Position Summary

The Community Engagement Representative conducts face-to-face public outreach to provide accurate, fact-based information about Alaska’s commercial fishing industry and its role in local communities, food systems, and the state economy.

This is not a sales or political advocacy role. The position focuses on respectful conversations, listening, and public education in everyday community settings.

Representatives meet Alaskans where they already are — at their doors, community events, fairs, markets, and civic gatherings — answering questions and helping residents better understand a complex sector that affects their lives.

Success in this role is measured by quality interactions, professionalism, and trust built with the public, not by persuading people to hold a specific opinion.

Core Responsibilities

No prior subject matter expertise is required.

Public Event Engagement

• Staff booths at fairs, markets, and community events

• Engage passersby in informal educational discussions

• Represent the organization professionally in busy public environments

• Answer questions from curious, skeptical, or critical participants

Relationship Building

• Build familiarity and trust through repeated presence

• Identify recurring concerns or misconceptions

• Share community feedback with supervisors

• Help connect interested individuals to additional resources

Professional Conduct

• Remain calm and respectful in disagreement

• Avoid debate or argument escalation

• Follow all training and communication guidelines

• Maintain strict non-partisan, non-candidate-focused communication

What This Job Is NOT

• Not telemarketing

• Not petition gathering

• Not campaigning for candidates

• Not debating or arguing with residents

• Not selling products or asking for donationsIdeal Candidate Profile

We are looking for people others naturally feel comfortable talking to. Successful representatives often include:

• Teachers, guides, service workers, students, veterans, or community volunteers

• People comfortable talking with strangers in a friendly way

• Individuals who can stay composed when conversations become skeptical

• Those curious enough to learn — not memorize scripts

Required Skills & Abilities

• Friendly, approachable demeanor

• Ability to listen without interrupting

• Clear conversational communication (not rehearsed speeches) Reliability and punctuality

• Ability to walk outdoors for extended periods in variable weather

• Comfort working independently and in small teams

Preferred (Not Required)

• Alaska residency or familiarity with local communities

• Customer service, outreach, teaching, or guiding experience

• Knowledge of fishing, maritime, or resource industries

• Experience interacting with diverse viewpoints

Additional Job Specifics

Training Provided

All representatives receive paid training including:

• Industry basics and common public questions

• Conversation and de-escalation techniques

• Legal and ethical communication guidelines

• Safety and field procedures

Work Environment

Evenings and weekends required.

Work occurs in real community settings:

• Residential neighborhoods

• Outdoor events and public gatherings

• Variable Alaska weather conditions

Key Performance Expectations

Representatives succeed when they:

• Conduct respectful, genuine conversations

• Always demonstrate professionalism

• Accurately relay public feedback

• Improve public comfort discussing the topic

• This role prioritizes credibility over volume.

Why This Role Matters

Alaskans deserve accurate information about the industries that support their communities. This position helps ensure conversations happen person-to-person — not just online.