Usability Researcher

UX Researcher II

1. General - Job Title: UX Researcher II - Type: Contract - Level: Mid-Level - Workplace: Remote - Duration: ASAP to June 30th, 2024, with strong potential for extension.

2. About the job - How can you apply your expertise in UX research to inform product strategy and design decisions? - How do you effectively collaborate with cross-functional teams to incorporate research insights into product development? - Are you experienced in conducting qualitative research for consumer products? - How would you present research findings in clear and compelling ways to key stakeholders? - Are you familiar with user research tools such as UserTesting, dscout, and Qualtrics? Do such questions intrigue you?

3. Summary of the opportunity - Client Overview: We are hiring for a design and research team at a leading technology company, focused on creating new experiences for customers across Windows, Store, Cloud, Devices, and Mixed Reality. - Role Summary: As a UX Researcher II, you will be responsible for conducting user research on the Microsoft Store on Windows and the web. Your insights will inform the product strategy and design explorations of the Store, with the goal of deepening user engagement.

4. What are the key responsibilities? - Understand and prioritize research requests in collaboration with cross-discipline stakeholders. - Use a range of research techniques to inform product and design decisions throughout the product cycle. - Deliver timely and actionable research findings to key stakeholders. - Collaborate with cross-functional teams to incorporate research insights into the product. - Foster customer-centric thinking within design and engineering teams.

5. What experience are we looking for to drive success? - MUST-Have Skills and Qualifications: - Bachelor's degree in human-computer interaction, experimental/social/cognitive psychology, behavioral science, human factors, or a related field. - Minimum 3+ years of industry experience in conducting qualitative research for consumer products. - Proficiency in both qualitative and quantitative research methodologies. - Experience with user research tools such as UserTesting, dscout, and Qualtrics. - Preferred Skills and Qualifications: - Experience in the e-commerce space, including online shopping and payment methods.

6. So calling all top performers - Exciting Opportunity: This role presents an exciting opportunity to contribute to impactful projects and initiatives while honing your skills in UX research within a dynamic technology company. - Competitive Compensation: Competitive hourly rate offered. - Application Process: To apply for this role, please apply online or email your resume, highlighting your relevant experience and qualifications. Please ensure that your application provides accurate information.