Sales Administrator

Job Description

Job Description

About Us:

From innovative menus and striking design to impeccable service and critical attention to detail, at Great Performances, we weave our mission into all we do. Serving New York City for over four decades, Great Performances has evolved from a waitress staffing agency to the leading catering, events, and hospitality company in the greater New York area. We provide food services in an array of celebrated New York City cultural institutions, including Jazz at Lincoln Center, Brooklyn Museum, Brooklyn Academy of Music, Wave Hill, and The Apollo Theater. We are known for full-service catering and events, corporate workplace dining and amenity programs, and large-scale event and festival production. Great Performances is the nation’s first caterer to own and operate an organic farm, Katchkie Farm, located in Kinderhook, NY. Progressive from the start, we consistently set the pace for industry best practices.

We are seeking highly motivated and talented individuals to join our team and to support our vision, mission, and values through everything they do. If you share our passion and want to make a meaningful impact, we invite you to apply.

Our Vision: Building Community to Better Our World

Our Mission: Unleash Joy through Genuine Hospitality

Our Core Values:

Craftsmanship: developing new menus, designs, and moments to deliver engaging experiences to our clients and guests.

People: creating fair access, opportunity, and advancement for everyone. Our employees are our greatest asset.

Sustainability: upholding and elevating standards for sustainable behaviors that support our planet.

Collaboration: aligning with our clients’, colleagues’, and community’s visions to execute a successful experience.

Doing Good through Food: engaging in action around food access, health and wellness, education, and philanthropy.

Job Purpose:

Providing in-office administrative support to a Senior Event Director (ED), ensuring the success of captured sales, planning, execution & closure of off-premise, full-service catered events.

Position Description:

As a support member to the Great Performances sales team, primary duties will include, but are not exclusive to, event proposal production, client correspondence & data entry, supporting planning of client meetings, tastings & as-needed site visits, administrative logistics planning via company systems & software, multi-departmental interacting with Culinary, Design, Staffing, and Accounting teams, and meeting all company compliance and operating standards. Assigned to a sales team consisting of (1) ED with multiple Event Producers (EP) and reporting directly to the Director of Operations, Off-Premise Catering. Opportunities may exist to work on projects assigned by senior leadership, vetted and approved by the Chief Revenue Office (CRO).

Primary Responsibilities

• Create event proposals for off-premise catered events, including, but not limited to:
  • Menu Curation &/or Development Procedures
  • Beverage Selection
  • Staffing
  • Event Rentals Estimates
  • Design &/or Custom Equipment
  • Budgetary Data Entry
  • Contract Requests
  • Remittance Correspondence
• Maintain client contact in absence of designated Event Director
• Assist with obtaining vendor-based services quotes necessary for proposal production
• Capture pertinent information from potential and existing clients for incoming sales inquiries & document accordingly in CRM software
• Check venue availability for events
• Coordinate site inspections for designated Event Director, Producer and clients
• Cost and re-cost (if necessary) event proposals
• Assist the Event Director with all contracted event close-out details, purchase orders, confirming & finalizing invoice approvals & remittance w/ accounting associates
• Prepare mailings containing sales and marketing information for current and potential clients.
• Support ED with day-to-day calendar management, meeting schedules & materials, as well as monthly expense reimbursement reporting
• Attend all applicable sales &/or company meetings as required on a weekly, monthly, or quarterly basis
• Perform project-based tasks when applicable, as determined by brand need &/or senior management, when compatible with the overall book of business
• Maintain compliance with company policies, SOPs & review-based KPIs for applicable training & annual performance reviews

Desired Skills and Experience

• Has a minimum of 1-2 years prior experience in the hospitality industry, specifically in catering & event planning
• A motivated self-starter, skilled at multitasking & an exceptional organizer
• A poised professional, capable of collaborating with a large team of varying individuals
• Demonstrates attention to detail, problem solving, logic, analytical, mathematical & customer service skills, acquired through practice or training
• Demonstrates food knowledge for menu recommendation & creation
• Excellent computer skills, including proficiency in the Microsoft suite of office products (Word, Excel, PowerPoint, Adobe)
• Ability to successfully navigate & utilize the GP photo library/graphics programs and other internal software programs to enhance sales proposals & applicable collateral
• Strong written & verbal communication skills
• Possesses great presentation & public speaking skills
• Has high performance expectations & willingly owns results
• Demonstrates a commitment to goals & approach to challenges with a "can do" attitude & persistence in the face of adversity
• Actively pursues learning & self-development to enhance personal, professional & unit growth

Salary: $70,000 - $80,000/year (commensurate with experience)

Benefits: PTO, 401K, Medical, Dental, and Vision insurance, Transit, and FSA (Flexible Spending Account)

Must be able to provide valid documentation that you are legally eligible to work in the United States.

Great Performances is an equal opportunity employer. At Great Performances, we employ qualified individuals based solely on ability, training, and experience. Great Performances does not discriminate against any employee or applicant for employment or promotion based on race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.