PRN Patient Flow Command Center Nurse
Harris Health System
Patient Flow Command Center (PFCC) Nurse
Harris Health is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health's robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); and The University of Texas MD Anderson Cancer Center.
At Harris Health, we prioritize the well-being of our most valuable asset--our people--ensuring a culture of compassion, collaboration and excellence in serving Harris County's most in need. With integrity and accountability at our core, we commit to 'leading with love', embodying our dedication to quality care, education, and a steadfast respect for every individual's contribution to our mission.
Job Summary The Patient Flow Command Center (PFCC) Nurse is responsible for coordinating and completing interfacility patient transfers across Harris Healths multi-hospital system as well as from external healthcare facilities, ensuring safe, timely, and appropriate patient placement. Expertise includes intake, prioritization, and coordination of transfer requests, facilitation of physician-to-physician communication, and collaboration with PFCC coordinators for bed management, and clinical teams to support effective patient flow, capacity management, and continuity of care. Demonstrate ability to work with internal departments and external facilities to ensure efficient patient movement, patient safety, and regulatory compliance in the role of a Registered Nurse. This position is also responsible for the maintenance of department records, accurate documentation into Epic, and any required data associated with transfer requests. This position will also be responsible for coordinating with PFCC Coordinators and all bed management within Harris Health to determine the necessity of transferring patients outside of the system.
Minimum Qualifications Degrees: Bachelor of Science in Nursing Licenses & Certifications: Certificate In a clinical or related specialty to be completed within two (2) years of hire. Other certificates as required by unit/service Basic Life Support American Heart Association (AHA) or American Red Cross (ARC) approved program Registered Nurse State of Texas or valid multistate/compact license Work Experience: One (1) Year Work Experience Transfer Center, Bed Management, Case Management, Quality Management, Coding or Discharge Planning. (Preferred) Five (5) Years Work Experience as a Registered Nurse Management Experience: Two (2) Years of Management Experience Leadership or supervisory experience Communication Skills: Above Average Verbal Communication (Heavy Public Contact) Writing/Reports Proficiencies: MS Word Job Attributes Knowledge/Skills/Abilities: Analytical Abilities Medical Terminology Knowledge Work Schedule: Flexible Holidays Overtime Eligible for Telecommute Weekends Other Requirements: Personal Computer
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