IT Support Technician

Links Technology is seeking a driven and skilled IT Support Technician to join our client's team in Englewood, CO. Our client is a leading aerospace and defense firm, renowned for delivering customer-focused technology and best-of-breed integrations. This is a contract role for 12 months, with potential for extension. Responsibilities of the IT Support Technician: As an IT Support Technician II, you will be using your skills and expertise to provide computer, hardware, and software support to our employees. You'll be responsible for installing, troubleshooting, servicing, and repairing desktop/laptop computers and our network equipment, providing personal computer, hardware, and software support and installing attendant software. You'll investigate information, network, and communications needs of our employees and make recommendations regarding software and hardware purchases to meet those needs. Qualifications of the IT Support Technician: Associate's Degree in a related field of study with 2 or more years of relevant experience Customer/solution ownership, an overall drive for excellence. Team focused with the capacity for knowledge sharing Written and verbal communication skills with end users Demonstrate a customer care philosophy that ensures a high level of customer satisfaction Ability to understand user and business needs and translate to technical solutions Basic knowledge of current IT technical standards as related to computers, printers, network technology, drivers, software troubleshooting, VPN technologies and RSA and Video Teleconference (VTC) and other related peripherals Comprehensive troubleshooting skills of industry standard hardware and software products/services Benefits of the IT Support Technician: 10 Days PTO Health, Dental, and Vision Insurance Matching 401k Paying up to $32/hr Onsite role is Englewood, CO 12 month+ contract #J-18808-Ljbffr