Customer Service Representative

Customer Service Representative Remote | Flexible Schedule | Training Provided We are looking for friendly, motivated, and detail-oriented individuals to join our team as Customer Service Representatives. The ideal candidate enjoys working with people, providing excellent service, staying organized, and helping customers find solutions that meet their individual needs. Responsibilities Respond to customer inquiries and requests Provide accurate and timely information Assist customers with selecting appropriate services Research options based on customer needs Maintain accurate customer information and records Follow up with customers as needed Assist with reservations, confirmations, and changes Communicate professionally with customers and service providers Manage multiple customer requests while maintaining attention to detail Participate in training and team meetings Qualifications Excellent communication and interpersonal skills Strong customer-service skills Organized and detail-oriented Comfortable using computers and online platforms Reliable internet connection Ability to work independently and manage time effectively Willingness to learn Previous customer service experience is an asset but not required What We Offer Remote work environment Flexible scheduling Training and onboarding Ongoing guidance and support Professional development opportunities Access to digital tools and resources #J-18808-Ljbffr Alegria Travel Services